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Great, quick service. Very detailed, solved it right away including custom code.
Hello Jordan,
Thank you so much for taking the time to leave us this review
It has been a pleasure to work on your store and to configure your Shopify settings to use our Zapiet - Pickup + Delivery app to its best.
All the best,
Sandy
Their Tech support is always exceptional. Whenever we've had issues, they've always helped to sort them out as quickly as possible.
Hi there,
Thank you so much for your feedback! It's always a pleasure to work with you on your store :)
If there is anything else we can help you out with please do not hesitate to reach out.
Hoping you have a lovely day,
Clemency
I recently integrated Zapiet's Pickup + Delivery app into our store, and I must say, their support team has been nothing short of outstanding. From start to finish, the experience was smooth and stress-free, largely thanks to their responsive and knowledgeable support.
Whenever I had a question or ran into a minor hiccup, the Zapiet support team was there to help. Their response times were impressively quick, with most queries addressed within a matter of hours. The level of expertise displayed by their support staff was evident in their thorough explanations and step-by-step guidance.
One standout feature of Zapiet's support is their dedication to finding solutions tailored to my specific needs.
Hi Kenneth,
I greatly appreciate your positive feedback regarding your recent experience with our Zapiet Pickup + Delivery app and support team. It's wonderful to hear that our responsive and knowledgeable support made your integration process smooth and stress-free. We're dedicated to providing tailored solutions to meet your specific needs and will always be here to assist you promptly.
-Veno
This is a great app. As a small business owner, the amount of apps needed to run your store to compete with the big businesses is beyond overwhelming and time consuming. So when you come across incredible customer service of an app that goes above and beyond like Diego from Zapiet did - it is life changing. I cannot thank him enough for all the help, amount of time he spent helping me and quick response to my emails for all the issues I was having setting this up. Thank you Diego - you are the best - Zapiet is beyond lucky to have you on board :)
Hello Marla,
Thank you so much for your wonderful review!
It brings us great joy to know that you're enjoying the app and experiencing its positive impact on your business.
Your kind words mean a lot to us, and we're always here to assist you whenever you need support. 😊
Best wishes,
Diego
I am absolutely happy to write this review for the incomparable Zapiet team, whose quality of service stands unrivaled in the Shopify app space. It has been a distinct pleasure collaborating with them. Jessica, a true virtuoso in her field, is nothing short of legendary in her commitment to our success. Meanwhile, Andy, the Founder, impresses not only as an extraordinary entrepreneur but also as a visionary who has created precisely the tool we urgently needed for our specific business needs - marketing our delicious cookies and temperature-sensitive goods across the nation. I can't recommend them highly enough!
Thank you so very much for your extremely kind words and wonderful review
It was an absolute pleasure helping you come up with a solution for your local delivery & shipping needs with our conditional activation feature in our Zapiet - Pickup + Delivery app.
We feel extremely proud of working with a Founder that’s extremely passionate about creating solutions, he was over the moon with your comments, means a lot for all of us at Zapiet.
Please do not hesitate to reach back out if you have any other questions or need any further assistance.
All the best,
Jessica
We have been using this app for a year, and it has been a great fit for our needs. The app continues to be updated, and the customer service is excellent and responsive.
Hi!
Thank you for your fantastic review and your year of support! We're thrilled to hear that you've found our app Zapiet - Pickup + Delivery to be a great fit for your needs. We appreciate your kind words and we're always here to help with any questions or suggestions you might have. Cheers to many more years to come! 🎉
Warm regards
Betty
Service support au top !! merci Zapiet !
Merci beaucoup d'avoir pris le temps de partager votre expérience positive avec notre application! C'est toujours gratifiant de savoir que nos efforts ont un impact positif sur nos marchands
-Steph
Their active chat professionals are very helpful. Jessica, in particular, was very efficient and fixed a lot of issues we'd been having quickly and with clear communication.
Hi Mike,
Thank you very much for taking the time to leave a review
Glad I was able to help and get our Zapiet - Pickup + Delivery app updated on your site and fix a few CSS issues.
If you have any other questions or need any further assistance, please do not hesitate to send a message.
Cheers,
Jessica
This app is the best, so much better than the native basic instore pickup feature in Shopify. You have way more control over things and the support from Zapiet was killer. They helped me get it dialed in fast and even fixed a few things to improve the customer experience that they noticed like instead of "shipping" it said "instore pickup" etc. That stuff was broken from another app I installed and they not only noticed it but updated it for us. Good peeps, great app.
Hi,
Thank you so much for your review
It was my pleasure helping you with our Zapiet - Pickup + Delivery and getting things set up for a better customer experience.
If you have any other questions down the road, please do not hesitate to send us a message.
Cheers,
Jessica
Just experienced a wonderful level of service, which can only describe as astonishing. After making a terrible error in removing the app in question. I was fortunate enough to stumble onto Betty. Her thoroughness, patience and attention to detail to ensure that I, a complete novice to both Zaplet and Shopify, was 2nd to none. She managed to reinstate my settings and also tweak my configuration to meet my requirements. She was an absolute life saver, as my foolishness around removing the app, rendered my Shopify platform inoperable. A valuable asset she is, to both Zaplet and Shopify. Thank you Betty.
Thank you so much for your feedback! I'm happy that I could assist you and turn things around after the app hiccup. I'm thrilled that your settings are back on track and meeting your needs with our Zapiet - Pickup + Delivery app. Always feel free to reach out whenever you need help or have inquiries; we are here to support you
Warm regards
Betty