Zapiet ‑ Pickup + Delivery
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Fantastic, all round!
Hi there,
Thank you for your lovely recommendation and amazing words about our support team! :)
Best wishes,
Bogi
I can't say enough good things about both this app and the service and support we have received from Andy and Sam. We've been using the app now for almost 3 years and it's only gotten better over time. They truly understand their customers and their needs.
We have been using this app since we started our e-commerce site, and it only gets better. The team is amazing to work with and they make sure they can always meet our needs. Love the new functionality that is constantly added, which only helps us help our customers better. And they went above and beyond to help us customize our site even more in these crazy COVID-19 times. Highly highly recommend!!!
Betty was so helpful and efficient to help fix an issue with our delivery rates!
Hi,
Thank you for your wonderful review! I'm glad I was able to provide you with the support you needed . If you have any more questions or need further assistance, please don't hesitate to reach out. Have an amazing day ahead.
Warm regards,
Betty
Maria fixed my issue very quickly and made sure everything was resolved!
Thank you so much for your kind words! It was a pleasure assisting you and helping you out with your store.
If there's anything else you need in the future, please don't hesitate to reach out. We're always here to help!
Thank you!
-María
Zapiet's customer support is GREAT. Some of the best support I've had running e-commerce sites. Not only did they answer my questions, but they also suggested and helped me make improvements that I didn't even realize were problems. I am very pleased with my experience and highly recommend them to the Shopify Community.
This app perfectly fitted my needs. It was easy to install and the support I received to resolve any issue was fast and efficient.
We've been using this app since 2016 and it's worked very well for us. We recently ran into a small issue and their support team was amazing. They were kind, went above and beyond, and had the issue fixed very quickly.
Hi there,
Thank you for taking the time to leave a review and for using our Zapiet - Pickup + Delivery app since 2016
I'm glad I could assist you and your developer in updating to the latest version of app; ensuring a smooth experience for your customers when placing orders is a priority.
If you or your team have any more questions or require further assistance in the future, please feel free to reach out.
All the best,
Jessica
Laura and Manuel were so helpful. They they were prompt in their responses and really helped me see what I needed to resolve my issues. Highly recommend.
Hello Matthew,
It's wonderful to see your review! I am happy to know my help with Zapiet - Pickup + Delivery has been highly appreciated.
You should know that you are always welcome to reach us for any assistance you may need with our apps.
Warm regards,
Pavlo
Jessica from support chat was AMAZING - we had a couple of major issues causing both our staff and customers a lot of confusion - she was able to solve both in less than an hour while also fixing a couple of our other buggy issues. I could not give her any higher praises!
Hi Shelbi,
Thank you so very much for leaving such a lovely review!
It was a pleasure chatting with you and getting a few things sorted on your store for your pickup & local delivery, along with an integration with our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica