Zapiet ‑ Pickup + Delivery
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jeanette was quick and great to deal with. thank you!!!
Thank you, Terri!
I truly appreciate your kind words. It was a pleasure assisting you, please let us know if there's anything else we can do for you. It is always our pleasure to help!
Great customer support. I'm able to get my problems solved within a short period of time, and it's always been resolved. Highly recommend!
Hi!
Thank you so much for your review!!
We do our best to provide the best experience to every one of our merchants, and it was my pleasure to help you one more time.
Happy Holidays!
Manuel 🙂
Klaudia was awesome. Fixed my issue in super fast time and gave me a rundown of what she did to fix it.
Hi Sandra, thank you for the kind words! 😊
I’m thrilled we could quickly resolve your issue and get your local delivery rates up and running.
We're always here to support you with anything you need!
Cheers,
Klaudia
Above and beyond customer service and support from the team, especially Clemency who solved an issue for me by investigating with exceptional attention to detail, ensuring that all bases were covered and doing everything that she could to provide the most complete solution possible.
The team continuously and thoroughly work at solving issues for us which has been a great help!
17 Jan 2025:
Hi Graeme,
Thank you so much for your kind words! It was a pleasure helping you with your cart page, I'm glad we were able to resolve all issues :)
If you ever need any further assistance, don’t hesitate to reach out — we’re here to help, every day of the week!
Have a lovely day,
Clemency
Thanks for the great customer service today! Appreciate it!
Hi there,
Thank you for taking the time to leave such a fantastic review! I am delighted that I could help you and make your support experience a positive one.
Please feel free to contact us anytime if you need any further assistance.
Best wishes,
Diego
Sandy was quick to resolve my issues so I was able to continue on with receiving orders. This is my stores most important app to function and the staff is always very helpful to address any problems that may occur
Hello Hannah,
Your kind words about our service and app mean the world to us. Please know that we are always here for you if you ever require any further assistance.
All the best,
Sandy
very helpful, solved my problem! happy day! thank you so much and Merry Christmas
Reply updated 18 Dec 2024:
Hi Elias,
Thank you so much for taking the time to write such a wonderful review
It's always great to hear such positive feedback from our merchants, it encourages us to continue and strive even higher!
Wishing you a lovely holiday season,
-Steph
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Thank you for the 5 stars! We're thrilled you're enjoying our Pickup + Delivery app. Let us know if there's anything else we can do for you!
-Anggy
Kristine is a legend! They are so helpful when it comes to their customer service, help me figure out a very complex situation that I had no idea how to navigate. Couldn't recommend them more. If you need pick up and delivery, forget everyone else.
Hey there,
Thank you so much for your kind words - you've made my day!! You're the real rockstar, and I'm glad we could get your address pre-population and conditional activation set up together.
If you need anything else in the future, don’t hesitate to reach out – we’re always here for you!
Cheers,
Kristine
Even though my issue turned out to be a problem with Shopify, Manuel walked me through the issue, how to fix it in the future, and fixed it himself. And we were able to get the problem fixed within an hour of first reaching out.
Hey Rachel!
Thank you so much for taking the time to leave this review!! I believe what made it easier to assist you was that you explained the issue and provided us with so many details 🙂 It was a pleasure for me to help, so your customers can keep enjoying your delicious pies ❤️
Remember, we're always here to help!!
Cheers,
Manuel.
Jessica was very helpful in resolving my concerns as it relates to my theme and updates.
Hi Ashley,
Thank you very much for taking the time to leave a review!
It was my pleasure helping you with your theme/updates and getting some wording changed on our Zapiet - Pickup + Delivery widget.
Please do not hesitate to reach back out if you have any questions or need any further assistance.
Warm regards,
Jessica