Zapiet ‑ Pickup + Delivery
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Excellent service
Helped me get back up running in no time
Thank you.
I was assisted with some major issues to my store by "Krystabel Djajalie", who was incredibly detailed in her responses and very patient with my multiple requests. My store had a critical checkout issue and she fixed it overnight not just for this store but for my other 2 stores as well in a very timely manner. Massive shoutout to Krystabel for providing world-class support.
Hi Jay,
Thank you so much for taking the time to share such an amazing and thoughtful review!
It was truly a pleasure assisting you with the Zapiet - Pickup + Delivery app for all your stores and resolving the rates issue at checkout. I’m glad to hear everything is working as expected!
Please don’t hesitate to reach out if you need any further assistance. Our team is always here and happy to help.
Best regards,
Krystabel
Kristine is a legend! They are so helpful when it comes to their customer service, help me figure out a very complex situation that I had no idea how to navigate. Couldn't recommend them more. If you need pick up and delivery, forget everyone else.
Hey there,
Thank you so much for your kind words - you've made my day!! You're the real rockstar, and I'm glad we could get your address pre-population and conditional activation set up together.
If you need anything else in the future, don’t hesitate to reach out – we’re always here for you!
Cheers,
Kristine
Sebastian & Angelo, are always going above and beyond to help me solve any issues I face, thank you so much for everything!
Hi Sophia,
I'm so grateful for your review - thank you for taking the time to write in your feedback! Sebastian and I were happy to help you sort our your rates and help with your orders. It was great talking to you!
If there's anything else you need, don't hesitate to reach out. We're always here for you! (:
Have a wonderful day!
Angelo
Had a wonderful support from Jessica today in relation to Dleivery and pickup. She was brilliant and also spotted other issues in ou checkout that we didnt know we had. So helpul
Hi Bettina,
Thank you so very much for taking the time to leave such a lovely and kind review.
It was a real pleasure chatting and helping you to get all 3 methods back up and running on your store with our Zapiet - Pickup + Delivery app, along with a few other tweaks.
If you have any other questions down the road, please do not hesitate to send us a message.
Cheers,
Jessica
the issue appears to be resolved a the moment - prompt follow up and support is always 5 star
Hi!
Thanks for taking the time to review us! It was my pleasure to help you sort out the issue you were experiencing!!
I took a quick look at your store and your Christmas Tree Cake looks delicious!!
Happy Holidays,
Manuel 🙂
Very useful and helpful for my business. The live chat support is amazing and always fixes any issues I've had!!
Hi there!
We REALLY appreciate your review!
It's satisfying to know that we've been able to help you every time you reached us, we will continue working
to keep it going.
Happy Holidays,
Manuel 🙂
Great app and the customer service was amazing!! Anggy was my customer service agent and she was seriously so helpful!!
Thank you so much for your kind words!
We're thrilled to hear that you're loving the app for managing your pickup and delivery orders, and that we were able to assist you.
If you need anything else, we’re always here to help! ☕✨
-Anggy
Gabriel was incredibly helpful and responsive throughout the entire process. He took the time to understand my specific issues and worked diligently to provide effective solutions. JUST SO AMAZING!
Hi there,
Thank you so much for the amazing feedback! I’m thrilled we were able to resolve things with your checkout and your location's pin in the Google Maps section of the widget! Your patience and details made all the difference, so I’m glad we could get everything perfectly set together!
If there’s anything else you need, just message us anytime. We're always here to help.
Best,
Gab
Great help from Leo. That's why I choose Zapiet? Well if you tried the other "5star" apps, the customer service sucked, the interface and initial set up was appalling, like a kid was programming it. But when you install Zapiet, you pay for that service, set up and ease of having a great app in your store. The developers behind this app definitely know how to do it better than the rest. cheers!
Thank you for your amazing review!
I'm so glad I could provide the great support you deserve. It’s wonderful to hear that Zapiet stands out for its service, setup, and user-friendly experience.
Our team works hard to make sure you have the best pickup and delivery tools for your store, and your kind words mean the world to us.
Cheers to your success! 🚀✨
-Leo