Zapiet ‑ Pickup + Delivery

We've been working with Zapiet since a few years already, there are been a few issues here and there, as it often happen with some app as Shopify keeps evolving as well, and you can then tell which are the ones you want to keep : Zapiet is one of them. They are always very reactive if there's any issue, we never felt like they didn't care and they deliver. Their app is always up to date and amazingly useful for us as we offer bike courier service and deliveries, and deal with different delivery times with different products.

We recently issued a specific request about a new Shopify feature that we wanted to work with and wasn't yet working with their app : done !

In short, an efficient app with a real team that keep the engines clean and oiled, and a wonderful and reactive customer service.

Well I have to say that Zapiet has the best support team I have ever experienced! Stephane Fattizzo has done more than just help me out he has went above and beyond for our business and I've dealt with many apps, this is impeccable! My store does use a lot of different shipping profiles! and Zapiet works with Intuitive shipping to give you the freedom you need for whatever your shipping scenarios may be! Look no further when thinking of an app to make your store a pick up & delivery store this is the one you are looking for! thank you so much to the team at Zapiet!

Amazing app and amazing customer service! Sandy was able to help us installing and fixing a couple of things for us! She even helped us to match the app to our theme colors! I'm just starting using it but I'm loving it! Recommend 100%

We use this app for almost 3 years now, and we are very happy with all the possibilities the apps has. It works simple and saves us a lot of time in handling our orders.
Also the help we get when we have a question is great!

Really great service, addressed my concerns quickly & all in all a good investment & great help to our business :)

I'm giving this team, and their product, five stars for going above and beyond to support our migration to a new 2.0 theme. When a significant issue was threatening to derail our migration, the team worked over the weekend to respond and code a solution. Hard to know how you could ask for anything more from a customer service level. Their service level is the best in this class of apps by far, and the functionality is as well. Kudos to the entire team for providing service excellence.

The only app our store cannot live without. An elegant solution to what's otherwise a messy problem.

And the customer service and support is fairly fast and extremely helpful. Definitely the best part about using a Zapiet app!

I love this app, it provides functionality that Shopify's native pickup option does not (like allowing pickup from any location, not limiting the locations based on quantity). Their support team is extremely knowledgeable and helpful, and quick! I really can't recommend it enough, they go above and beyond to provide a great app, and great service.

Very helpful and very prompt when I had some issues, which is rare to begin with. The app works exactly the way it should!

The app caters for just about everything we need it to do, and the technical support from Andy when we were having difficulties setting up was just awesome. Now we don't have to deal with constantly contacting customers to arrange for deliveries and pickups - it's worth every dollar spent!