Zapiet ‑ Pickup + Delivery
Hız, kullanım kolaylığı ve satıcı değeri açısından Shopify'ın en yüksek kalite standartlarını karşılar
Değerlendirmeler (1.606)
Hassaslaştır
-
Puana göre
Jayne Forde is a legend among legends. A true scholar and gentlewoman. Not only, did she do the update I asked her to do on the day I asked her to do it, she did it before I even realised it had been done. That is some real time travel esque like skills. Jayne, I salute you.
Thank you for your kind words.
It could have been any one of us here on the Zapiet support worldwide team.
You know where we are if you need us in the future!
Thanks so much!
Jayne
The Zapiet App and Team ROCKS!! The app is extremely well done, and the team behind it is always ready to go the extra mile to help their customers! Krumvillebakeshop.com cherishes your hard and caring work! Thank you!
I spent hours trying to figure out the problem I was having. I started a live chat and Jessica was able to quickly Identify the problem and correct it. Very nice and polite.
Thank you Jessica!
I used the app to provide time and date picker at checkout for local delivery. the support team was very responsive and help me work the translation issues. Definitely recommended.
Hi Munira!
Thank you so much for your kind words, it was an absolute pleasure working on your store with you :)
Hope you have a wonderful day,
Clemency
This app is perfect. Customer service Stephane helped me to solve the problem. She is so nice. Thanks for all the helping.
Hi there,
Thank you for the kind review! I'm glad we were able to help you and get your store setup with our app.
We'll be there in the future as well should you need any further assistance!
- Steph
Amazing support, had a complicated issue that took a lot of digging to resolve. At first I thought I'd have to work with the issue being present but Diego from Zapiet gave me an awesome service and found a solution. Exceeded my expectations. Would 100% recommend!
Hi,
I wanted to personally thank you for the amazing review!
I am happy to know I was able to assist you with our Zapiet - Pickup + Delivery app and getting to help your business.
If you folks have any questions along the way feel free to reach out back to us!
Cheers,
Diego
We needed some help getting the app integrated into the site - and Zapiet did a fantastic job of supporting us. We love what they did!
Jessica was a huge help!!
Hi Zach,
Thank you very much for taking the time to leave such a lovely review!
It was our pleasure helping you to set everything up in our Zapiet - Pickup + Delivery app and making sure that it was all working and generating the correct rates at checkout.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Great team to work with to get any problems solved instantly. Recommending this app to anyone who's looking to help ease a customer user experience when it comes to placing an order time and pickup.
No support!!. Sent email at the beginning of April, we are in May and my issue still not sorted.
This is unacceptable. My store is busier than ever and because of the lack of support it is slowing down my delivery process.
* POST COVID-LOCKDOWN UPDATE - SEPT 2020 *
Hi A&T Cooper,
Thanks so much for your feedback! I'm truly sorry for the poor experience you had back in May.
As i'm sure you can imagine demand for our app skyrocketed exponentially this year. We certainly struggled to keep up both technically and on the support front as we just wasn't prepared.
We have since grown our team and have implemented a huge number of process and technical improvements. As you will see from our recent reviews we have successfully scaled and are back on top form.
I have documented the improvements we made at length in this blog article: https://www.zapiet.com/post/surviving-the-pickup-ocalypse.
I'd be more than happy to personally hop on the phone with you anytime to help get you setup and clear up any questions you may have about the app or our business.
I hope to hear from you soon :)
All the best!
Andy Cargill
Founder of Zapiet
We are using this app to manage our Home Delivery (via carrier) and our Neighborhood Delivery (to community sites such as schools, churches, and site-hosts). It works perfectly for our unique need. To top it off... Customer Care / Support has been absolutely stellar! We had some additional help and their team were quickly there to make sure we got this up and running the way we needed it to. Big Thanks To Andy and the rest of the team at zapiet!