Zapiet ‑ Pickup + Delivery
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Just a few moments ago, we launched the Zapiet app, in combination with the ShipDay (a home delivery mapping app that has been integrated with Zapiet. I cannot tell you yet what the results will be, but I can tell you 2 things: (1) the delivery scheduling functionality of the Zapiet app matches what our customers have been requesting for a long time; and (2) the Zapiet customer support team that helped with the integration is EXCELLENT!!!! We worked with Bogi Szabo and Marija Belina. They supported us with 3 separate calls. They were consistently professional, friendly, and knowledgeable. There technical knowledge of the app was far superior to that of other app developers I have worked with. I give them our highest marks!! Thanks Bogi and Marija!!!
Hi there!
Wow, what an amazing review—thank you so much for your kind words! We're over the moon and this has really made our day.
Bogi and I really enjoyed helping you set up our app and the integration, and are really happy to help should you need anything else.
We wish you all the best with delivering healthy and fresh goodies to your customers!
Have a lovely day,
Marija
Sandy was very helpful working through my issue. Her help on chat support enabled me to get my products out
Hey Ryan,
Thank you for taking your time to leave a review about Store Pickup + Delivery. It looks like Sandy who was assisting you was able to resolve all of your concerns in just under an hour. I have reached out to your personally via email to understand if you have any further concerns that you would like to raise with me personally.
Kind Regards,
Sam
Head of Merchant Success
zapiet.com
This app is the only delivery app that has everything I need. some of my products can't be shipped through the mail, and must be hand delivered or picked up. also my food product is made for a date in mind and has to have prep time. So I need multiple options
This app does it all and more.
support is always fantastic and quick considering I am on the other side of the world to the support team. They also check over my setup and offer suggestions to make things work better.
Worth the money in managing my orders better, and it helps my business grow.
Hi there,
We're really glad our app meets your every need! Thanks so much for your kind words.
It was my pleasure helping you to make sure our app does all it can to help your business thrive.
Should you need anything else, we're here for you.
Have a great day,
Marija
Support received was super professional, friendly and thorough. Chloé swiftly fixed the issue we were having and offered further support on styling our delivery widget to fit our overall theme colours. Great support team! 10/10!!
Hi Simon,
Thank you so much for the awesome review!
I'm really glad our app does everything you need it to do and that you continue to use it. It was my absolute pleasure assisting you today!
I'm here should you ever need anything else.
Have a great evening,
Chloé
Just installed the app but the setup was pretty easy and the support was great. (I had lots of questions.) So far, it's working as advertised. App handles both delivery and pickup with the same level of attention. Other apps I looked at had much more functionality for delivery, but pickup is just as important for us.
Great app - easy to use. Very helpful support staff - super responsive! Would recommend to all businesses
I've been using this app for multiple stores for multiple years and it never lets us down. Great app, great support!
Hi there,
Thank you for your kind review! It was my pleasure to help you with Store Pickup availability settings! :)
If there is anything else we can help you with, let us know!
All the best,
Jelizaveta
Jayne Forde from customer support was amazing. She responded right away to our app issues and continued to follow up until the problems were resolved.
Hey folks,
Thanks a million for leaving a positive review.
Jayne was delighted to hear that she provided you with a great support experience, our whole team is really passionate about helping our customers and this has really been highlighted in our recent reviews.
If there is anything we can assist you with going forward, please do not hesitate to get in touch.
Have a great day.
Kind regards,
Ronan
Great app and made the move from WIX to Shopify worth it! Support team was very responsive and proposed a good solution to the feature I wanted added. Highly recommend this app & Team.
It took a lot of back and forth to get it right but the support team were great and really easy to work with!