Zapiet ‑ Pickup + Delivery
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Great app and great customer service!!! Multi location best solution we could've found!!! Thank you guys!
Hi there!
Thank you so much for taking the time to provide feedback about your experience with Zapiet - Pickup + Delivery. We're so glad we could assist you.
If there is anything else we can do for you, please let us know. We're more than happy to help.
Wishing you all the best,
Betty
Ronan was amazing in customer support!, It was a very rapid and complete response from Zapiet. Verry Happy with the service and product.
Thank You!
This is a super app to help allow Pickup and Delivery options for my customers. The app is simply to use and the customer service team is awesome, they are very friendly and trust worthy. It is a great app to enhance a shopify store.
Hi Pia,
It was a true pleasure helping you with our app and getting the Product Availability feature to work with local delivery for the desired products :)
If you have any other questions, please don't hesitate to reach out!
Steph
I needed this app to develop our customers choice of shipping and store pick up. Once adding the app I was extremely impressed with the support provided by Sam and Ismail, they have helped me so much to ensure I get the most from this app. Sam personalised the look of the app for me and Ismail has improved our communication emails/ texts generated after checkout. No problem was too big and my questions were answered throughout the day into the late evening! Thank you!
Great product, and very helpful staff. They guided me through the install and configuration process. Highly recommended
Thank you so much for you kind words and review Steve!
It was my pleasure helping you today via our live chat with distance validation for local deliveries in our Zapiet - Pickup + Delivery app.
Once you have the Carrier Service API enabled, please let me know and I will be more than happy to help you with the rates set up.
Thanks again,
Jessica
The speed with which the technical team replies is certainly one of Zapiet's strong points, along with the kindness of the staff!
Hi Catherine,
Thank you very much for your lovely review, we really pride ourselves on our excellent support team!
Please know we are always here should you need anything else.
Wishing you all the best,
Flora
Sandy fixed our problem right away! Thank you... Always fast support and on point. Would recommend.
Hello there,
Thank you for this lovely review ! I am happy to have been able to help
Don't hesitate to reach back, if there is anything else I can do.
Sandy
We have been using Zapiet for several of our stores during the pandemic and after having to try others, we always come back to them for the ease of use, integration/adaptability, features, ability to assist us with customization and their amazing customer service and support team. They are truly partners in how they work with you to resolve problems. Highly recommend!
Hi Sylvia,
Thank you very much for your review!
I'm glad we have been able to help you out. Please reach out if you ever need anything else.
Have a great day!
Flora
Stephane, by far, has been the most helpful person in this whole experience of creating my Shopify site. I'm pretty savvy with shop design but the functionality is another animal. He went above and beyond with help solving my issues.
Hi Anglea,
Thank you so much for taking the time to write such a wonderful review!
It was a pleasure helping you setup our Store Pickup + Delivery app and should anything else come up, we'll be there for you.
Thanks,
Stephane
The app generally does everything we hoped it would be. There are a few hiccups here and there but support has been very helpful at those times.