Zapiet ‑ Entrega e recolhas

Ok these guys know there stuff and their support team is BOMB! Jessica helped me with multiple roadblocks and fixed them within minutes. I've used Zapiets products for 4 years now and love what they do. Thanks a million zapiet for turning a headache of a problem into a tirumph!

I just received help from Jessica on the live chat.. She was amazing, professional, fast, service minded, patient .

I almost didn't start the chat, because usually the "help" you get is just automated generic answers that serve as fuel for the frustration..

Couldn't be more happy with the experience. Top of the shelf customer service

This was the worst app experience I've ever had. I asked the support team about if the app will accommodate my issue before completing installation. My issue was related to multiple shopify locations. I wanted to allow customers to purchase online and pick up at whichever location they preferred regardless of where the inventory was located and to eliminate the double charge for shipping from multiple locations. I was mislead to think it would solve my issue and then told to switch to an annual plan with shopify. I did and spent over a week working with support to get things to work as they should. When it kept having issues, I asked support again for help and was finally told that it was a shopify issue and that the app cannot override their functions. Why mislead me to switch to an annual subscription, install the app, set up all the settings and spend an entire week with support to fix an issue that was never going to be fixed in the first place? I've never written a review but this was infuriating. Do not download this app if you are trying to solve the same issues as me. Worst experience ever.