Click & Drop
- Prezzi
-
Installazione gratuita. Possono essere applicati costi aggiuntivi.
- Valutazione
- 1,7 (68)
- Sviluppatore
- Click & Drop
Galleria immagini in evidenza
Click & Drop from Royal Mail is a quick and easy solution to choose, buy & print your postage online
Print and pay for your postage with just a few clicks. Whether you are posting one product or a hundred, Click & Drop® allows you to print all of your labels in a single batch, and instantly select and pay for the right postage options for you. Easily pull orders from your Shopify store, as well as your eBay, Amazon and other ecommerce platforms into Click & Drop® to help you keep track of every sale and shipment you make, and help you to get your packages out of the door in no time.
- Manage, process, and mark your Shopify orders as despatched
- Set up your trading and return addresses. Manage single account multiple users
- Access discounted postage for bulk orders (OnlineBusinessAccount customers only)
- Create shipping rules to apply postage instantly
- Produce despatch notes, customs declaration forms, and despatched orders reports
Lingue
Inglese
Questa app non è disponibile in Italiano
Categorie
Etichette e imballaggio
Gestione delle spedizioni
Prezzi
Free
Installazione gratuita
Variable rate charges apply for purchasing shipping labels imported into Click & Drop using this app
Tutte le spese sono fatturate in USD.
Recensioni (68)
Worked with few issues, but back at the start of the summer (25) there is a clear sync issue. The C&D drop team refused to acknowledge this and it took months to finally get confirmation there is an issue to do with order date / dispatch date being over a certain time (possibly 60 days). After TWICE getting Shopify advanced support involved, Royal Mail have finally sent this message this morning;
"we are not in a position where we feel that it is a requirement for us to contact Shopify directly, we have previously explained that we are working on implementing future improvements that you, alongside other customers may benefit from. We unfortunately do not have any timeframe for this and feel that there is nothing further that we can discuss with Shopify directly that has not already been advised within previous correspondence."
There is an issue. They know it. They refuse to help. The app is problematic. Avoid where possible.
Was very reliable until recently then stopped importing, it seems others have had the same problem and nobody is able to fix it. Reconnecting the app has me going round in circles with no clear way of getting a fix done. Will re-review once I hear back and get support to connect as currently the app is useless and far from cost effective.
Thank you for your review and sincere apologies for the issues you have been having importing orders. Given your description I would recommend you try deleting your current Shopify integration and create a fresh Shopify integration to your Shopify store, following which your store orders should start importing again through the new integration.
Further help guidance and troubleshooting tips can be found in our help pages at:-
https://help.parcel.royalmail.com/hc/en-gb/articles/115001447813-How-to-integrate-your-Shopify-store
https://help.parcel.royalmail.com/hc/en-gb/articles/360008874693-Troubleshooting-your-Shopify-Integration
If you still continue to experience issues importing orders with your newly created integration please contact our support team by email at clickanddropsupport@royalmail.com for assistance.
Regards,
The Click & Drop Team.
Click and drop app keeps disconnecting and not importing orders.
I have disconnected it to try and get it to work and now it won't reconnect. I am wasting time because of this app not importing orders.
When it does work it is great.
Thank you for your review and I am sorry to hear that you have been having issues. However, I am pleased to report that we have now resolved this issue, and you should find that your future Shopify store orders should start importing again successfully.
However, if you still need further assistance then please don't hesitate to contact our support team at clickanddropsupport@royalmail.com who should be able to assist you.
Regards,
The Click & Drop Team.
Assistenza
Assistenza app fornita da Click & Drop.
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Sviluppatore
Colliers Way, Nottingham, NG8 6AT, GB
Lanciata
31 ottobre 2022
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