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Super easy to install & implement! The support is wonderful and it is a great addition to our store.
We love the Clyde Warranty Platform. The product and interface is great, but what really has helped us out and saved us a lot of time and effort is the customer service that clyde provides. Any issues or questions that might arise are taken care of quickly and they go the extra mile to help make sure everything is running smoothly. Would definitely recommend. Thankyou!
Thanks so much, Symple Designs. We've been working very hard to provide great service to our customers and their customers and are glad it shows :)
We've been using Clyde for almost 2 years - started post purchase only, then added to site on our PDPs and in cart - really evolving the customer experience. The support team is excellent and really helped us track & evolve our pricing and offerings - super quick to respond too. A+
Always a pleasure working with you, AutoBrush team! We’re looking forward to many more successful years to come.
I've been requesting help for over a year, at least 3 or 4 times, and can never get a reply. I just need someone from customer service to email me and help me get things configured correctly.
We want to reassure you that we are committed to meeting your expectations and solving your challenges, and we apologize for your poor experience.
We attempted to reach you on June 23 but have not yet received a response.
Please provide us with the best number at which to reach out by emailing support@joinclyde.com, and we are happy to schedule a call.
Sincerely,
Team Clyde
***Update review - thank you for working things out. Highly recommended app for protection plan - good user-friendly interface.
Hi Eagle Eyes, Our sincere apologies for the delay. The person you were working with is no longer with Clyde, and we are sorry to hear that his auto-email didn't work. I see that you reached out to our Merchant Support team and they were able to help you out right away, and then you had a call with Mia to discuss roadmaps. As we've expanded our support team, the best way to get in touch with us is support@joinclyde.com — we've got a quick turnaround with an SLA of 4 business hours!
Clyde is incredible to work with and very easy to use. I have worked with many companies and I wish we could have had warranties this easy with all of them. Set up was a breeze, They did not take long at all and they made it very simple for my store to get up and running. Their tool allows you customize how the customer sees the warranty with your own logo and lets you choose your own margins. That was especially important for me because I now give incentives to my employees for selling warranties. This has increased sales big time for my store and it gives our customers the confidence in buying from our store. I would recommend any and every online store to use this tool.
Great Product ! Help us increase our AOV and Super easy to install on your shopify store. Support was support helpful as well
We have been using Clyde for a few months and my guests love that they can protect their purchases. In a business that has uncertainties, Clyde gives my guests the security they ant.
Thanks, Joli Amours! We're thrilled to hear that Clyde is contributing to a stellar customer experience.
The team at Clyde is very professional. The implementation went smoothly and the results are starting to speak for themselves. Highly recommend this solution for ecommerce providers that are trying to add value to the customer experience.
Hey Shop e-scooters! We're glad to hear implementation went smoothly and are excited to hear you’re seeing positive results with Clyde.
very good and clean, hope they serve the customers as well they served me.
would def recommend having this option on the website