Shopify Collabs , Počet recenzí: 174

Celkové hodnocení
2,3
Počty podle úrovně hodnocení
  • 30 % hodnocení s 5 hvězdami
  • 9 % hodnocení s 4 hvězdami
  • 13 % hodnocení s 3 hvězdami
  • 14 % hodnocení s 2 hvězdami
  • 34 % hodnocení s 1 hvězdami
Datum úprav: 22. květen 2023

I have sent out gifts to over 25 people and only 1 person has made 2 sales. It's a way for influencers to get free products and do nothing in return for the merchant. There needs to be some kind of commitment on their part to receive a gift.

Goodbye UTI at The Newtriment Store
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář Shopify odpověděl 26. květen 2023

Hi there,


Thank you for taking the time to provide us with this incredibly valuable feedback. I'm going to follow up with you over email to open up the lines of communication in case there is anything I can assist you and your affiliates with these difficulties and suggestions.


Thomas | Shopify

1. září 2023

My first app for affiliate marketing. Most of the applicants have very little following/engagement. We sent gifts and received nothing in return. Pretty much a thanks and goodbye. Really no benefit at all. Will look for an app that holds affiliates accountable and does a better job vetting influencers.

Best Day Ever Kids
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář Shopify odpověděl 5. září 2023

Hi there,

Thomas here from Shopify. Thank you for taking the time to provide us with this incredibly valuable feedback. I'm sorry to hear of the struggles you are facing setting up and using the app. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Thomas | Shopify

29. duben 2023

My account was grandfathered into Collabs from Dovetale. I have spent 2 days trying to invite and receive an invitation to collab with another business owner. We both sent emails and messages and have not received any answers to what would be a simple solution. This app used to be so easy to use before it changed to collabs. I'm very disappointed. It has good features, but it's useless if you can't properly invite or register to use them.

Gyv Me Body
Spojené státy
Doba používání aplikace: Asi 2 roky
Vývojář Shopify odpověděl 1. květen 2023

Hi Gyv Me Body team,
William here from Shopify support, thanks for taking the time to use and review the Shopify Collabs app, we appreciate all feedback we receive. I'd like to reach out to you to discuss the situation you've described here and work to resolve it. We'd love our app to work for you.
William | Marketplaces Support Specialist
Shopify

12. květen 2023

Shopify collabs wouldnt work for my website, once I had to upgrade from dovetale to shopify collabs, it stopped working. Never really generated any good leads anyhow with influencers but was hoping. Support was not so great, contacted them twice, no one could help. Contacted support directly but at that point I just uninstalled due to too much frustration and stress......

Posh Pet Glamour Boutique
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Shopify odpověděl 16. květen 2023

Hi there,

Brett here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing.

Brett | Shopify

24. květen 2023

Providing a very easy platform by which to provide products and/or discounts to people with special codes that can tie back to sales is an A+ 5 star experience. A couple of clicks and all automated payment is all you can ask for.

However, there is no visibility into post gifting even though you have all their info. There's no analytics. There's no backend. There's no feedback.

I should be able to click on their profile and see if they've posted anything related to my product.
I should be able to message people or even send email campaigns and promotions to all my ambassadors or subsets of them.
I should be able to rate people so that other brands can see who follows through and who drives sales.

I would be surprised if even 10% of the people actually post content. It also does not drive sales. I may get 1 sale for every 3 gifts. It is absolutely of no direct value economically.

But I do get some good content from here, and it's much easier than having to deal with endless instagram requests for products. But Shopify could make this infinitely more value almost immediately with very little effort.

Little Hometown
Spojené státy
Doba používání aplikace: 10 měsíci
1. říjen 2023

the app seems good and i would like to use it but there are to issues that i faced:
1- Store has to have at least $10K USD in sales in the last 12 months
(how about startup business? You don't care bout it. )
2- Store isn’t a dropshipping model
I don't understand it. Should my business not to be dropshipping?
Kindly, contact me to explain my questions.
Many thanks

Mira Jewelries
Spojené království
Doba používání aplikace: 4 měsíci
Vývojář Shopify odpověděl 4. říjen 2023

Hi there,

Mario here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. These requirements mentioned are related to Collabs Network. There are no requirements for any merchant to install and use the rest of Collabs tools. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Mario | Shopify

21. červen 2023

Cannot get influencers paid automatically, have to manually process payments. Shopify refuses to work with PayPal to resolve this and blames it on the customer. Been trying to get it fixed for a month now with no resolution.

Integrated Engineering
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář Shopify odpověděl 23. červen 2023

Hi there,

Anh here from Shopify support. Thank you for taking the time to share your review of the Collabs App with us. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Anh | Shopify

19. květen 2023

Overall I like how easy this app is to receive collab applications and send gifts. But I hope there is a rating option for shop owners to rate the influencers. I have approved several influencers and sent out gifts to them, but they all disappeared and have yet to reply to me when they got the products, it's really frustrating and I am not sure if I should continue to use it.

EARA
Spojené státy
Doba používání aplikace: 9 měsíci
Vývojář Shopify odpověděl 23. květen 2023

Hi there,

Thank you for taking the time to provide us with this incredibly valuable feedback. I'm going to follow up with you over email to open up the lines of communication in case there is anything I can assist you and your affiliates with these difficulties and suggestions.

Thomas | Shopify

11. únor 2024

Leider sehr unübersichtliche Navigation. Man findet nichts mehr wieder.

Always-Ahead
Německo
Doba používání aplikace: 24 hodinami
4. srpen 2023

The app is a good way to get started with affiliate campaigns but I can't figure out a way to pause applicants. We have enough collaborators for now but they keep applying. If we remove our brand from the collabs network, the app tells us that existing affiliate links will be broken.

True Ocean
Spojené státy
Doba používání aplikace: 6 měsíci