Recenze (296)

Celkové hodnocení
3,3
Počty podle úrovně hodnocení
  • 40 % hodnocení s 5 hvězdami
  • 7 % hodnocení s 4 hvězdami
  • 10 % hodnocení s 3 hvězdami
  • 10 % hodnocení s 2 hvězdami
  • 32 % hodnocení s 1 hvězdami
27. květen 2023

not available in our countries

OPTION FASHION STORE أوبشن فاشن ستور
Turecko
Doba používání aplikace: 8 dny
Vývojář Shopify odpověděl 30. květen 2023

Hi there,

Thank you for taking the time to provide us with this incredibly valuable feedback. I'm going to follow up with you over email to open up the lines of communication in case there is anything I can assist you with.

Ashley | Shopify

6. únor 2024

Useless. Very complicated. Less opportunity to individualise things.

Das Audio-Gästebuch für Deine Hochzeit - VOICEMAIL WITH LOVE
Německo
Doba používání aplikace: 6 dny
Vývojář Shopify odpověděl 8. únor 2024

Hi there. Thank you for taking the time to provide us with feedback on how Shopify Collabs can be improved; we appreciate you reaching out to let us know. I am sorry to hear that you've found the app to be complicated and I'd recommend contacting our support team if you need assistance using the app: https://shopify.link/vRnL. -Victor, Shopify Support

26. únor 2024

Stopped displaying page properly after only a few days, landing page looks awful, no buttons displayed images randomly placed. Looks cheap.

Chokers.co.uk
Spojené království
Doba používání aplikace: 4 dny
Vývojář Shopify odpověděl 20. březen 2024

Hi, there!

Thank you for sharing your feedback.

We're sorry to hear it did not meet your expectations. Our team would like to further understand the specific issues you're experiencing regarding the page not loading, button and image display. If you'd like, you can chat with us more in depth via the Shopify Help Center: https://shopify.link/vRnL. -Victoria, Shopify Support.

26. červen 2022

Signed up for this app and had immediate interest from over a dozen influencers who all joined up and none of their affiliate links work. Embarrassing! When I contacted support for help they either wouldn't respond or said they would respond and days later still nothing. Can't have that kind of business model in this fast pace e-commerce market. I get the error message "There was an issue creating an affiliate code" for every affiliate. Now I have to decide if I should just switch it off and look for another solution rather than wait days while my influencers wonder whether I have my stuff together or not.

AP4Liberty
Spojené státy
Doba používání aplikace: 4 dny
Vývojář Shopify odpověděl 28. červen 2022

Hey there,

Thomas here from Shopify. Thank you for bringing this to our attention! I'm going to follow up with you over email to open up the lines of communication and see if we can provide more support for you.

Thomas | Shopify

Datum úprav: 23. únor 2024

*** Update: Shopify customer support said there's a problem with Meta integration that they're working to fix, so there's still hope. ***

When setting up Instagram I keep getting this confirmation:
"You've now linked Shopify Collabs to Facebook"
but then on the Collabs settings this error shows:
"To connect you must grant Page permissions for at least one Facebook Page"

Looked through shopify forums but couldn't figure this out.

StudioSharonGuy
Izrael
Doba používání aplikace: 4 dny
Vývojář Shopify odpověděl 21. únor 2024

Hi, There. Thank you for taking the time to leave your review. You will want to make sure that your Facebook account has a Facebook Page that you will be connecting your account to. If you're not sure how to create your Facebook page, please follow the steps here: https://shopify.link/6M4B. If you do have a Facebook Page and you're not sure how to grant permission to Shopify, please follow this help doc: https://shopify.link/bYpk. If you're still not able to connect your page, please contact our support team so they can take a look at this for you: https://shopify.link/WJna. Write "I need support" in the chat, and follow the prompts to connect. -Kitana, Shopify Support

30. říjen 2022

I don't recommend this app at all. The sign up process for applicants is too complicated. They are required to create a Shopify account just to apply. On top of that, they are required to link up a social media account (not just provide their handle, but actually give permission to Shopify to connect to their personal accounts) BEFORE even being accepted. My applicant can't even finish the process because of error messages. When I reached out to support, all they told me was to have her clear her cache which did nothing to help, she tried multiple devices. I'm uninstalling.

Topaz & Pearl
Spojené státy
Doba používání aplikace: 3 dny
Vývojář Shopify odpověděl 31. říjen 2022

Hi there,

Thanks for leaving a review of our app. My name is William with the marketplaces team and I wanted to help address some of your concerns. Creating a Shopify account actually adds to the security of both merchant and creator information as this app does track the commission a creator earns and allows them to work with multiple creators simultaneously. I can reach out to you to discuss further if you'd like to try and resolve the underlying issues. Please watch for my email.

William | Marketplaces Support Specialist
Shopify

16. červen 2023

I cannot invite any creator, as my .csv file isn't recognised... Also, where can we join your customer support ?!

Berteil
Francie
Doba používání aplikace: 2 dny
Vývojář Shopify odpověděl 16. červen 2023

Hi there,

Ashley here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Ashley | Shopify

11. únor 2024

Leider sehr unübersichtliche Navigation. Man findet nichts mehr wieder.

Always-Ahead
Německo
Doba používání aplikace: 24 hodinami
17. říjen 2022

Overall, the application is great and has great potential. PROBLEM: Like everything else lately, they create the flow with the Shopify brand throughout, so it's not your own brand solution. This makes every vendor look like a shop and not a brand.
It's a shame that shopify is using our business to promote theirs while getting paid by us. Even to get an account as an influencer you have to register in shopify platform.

DICCI
Portugalsko
Doba používání aplikace: Asi 5 hodinami
Vývojář Shopify odpověděl 19. říjen 2022

Hi there,

Thank you for trying out Shopify Collabs and leaving a review for us. We're always looking for ways to make our app the number one choice for both creators and merchants to collaborate with each other. I'll reach out to you to get specific feedback that I can pass on to our development team.

William | Marketplaces Support Specialist
Shopify

12. prosinec 2023

I have tried many times,there is no verification email,so how should I invite creators?

ZIGJOY
Hongkong – ZAO Číny
Doba používání aplikace: Asi 3 hodinami
Vývojář Shopify odpověděl 14. prosinec 2023

Hi there,

Anh here from Shopify. Thank you for taking the time to share your review of the Collabs App with us. Your feedback is extremely valuable. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Anh | Shopify