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IT NEEDS TO HAVE A SETTING WHERE WE COULD REPORT THE INFLUENCERS AS WELL SO OTHER BUSINESS WILL KNOW NOT TO TRUST THOSE SCAMMERS . MOST OF THEM ACCEPTS THE GIFT COLLAB AND DONT EVEN SHOUTOUT. OVERALL ITS GOOD. ITS FREE.
Minor glitches - but we are on our way. The app i much needed for me - and I expect it to deliver so much more...
It's pretty smooth except we really, really, really need two features: a way to offer our affiliates a spot bonus and a way to give them a minimum threshold each month. These features would make such a difference for us!
It's getting better
The Collabs app is great however it would be useful to see which influencers have already been invited to collaborate when browsing for new partners.
This app has huge potential to be an all-around amazing app. Definitely need to work on a few things such as a direct communication service/line with Dovetale themself instead of Shopify, open the options of payment methods that can used other than Paypal, and mainly, an option for ambassadors to request payout (notifying the owner via email/sms) this feature would be a complete game-changer, since it removes an extra step from ambassadors of having to go outside of app/site to request payout.
I love it so far. I'm glad Shopify made their system. once it has an ios app I'll give it 5 stars. Being able to check stats on a phone is such a must for me, especially as a business owner on the go!
Needs a signature section and a way to communicate with collaborators. great for keeping things in one place
Updating my review after exploring other paid apps and using other services. I left my initial review below and had initially given this app 1 star. I'm giving this 4 stars now, as the main issue we have is sometimes our ambassadors aren't able to connect easily to the app. This usually happens when their social media (Instagram) is a secondary one, associated to their main account (as most of our ambassadors are pet accounts, we have a few of those). This is an ongoing issue, and it would be great to have this looked at better. The other issues I mentioned previously aren't great, but guess what, very expensive apps have that too, and they don't give you a manual solution to remove the commission when your own ambassadors use their code. Shopify Collabs gives you control of that, which turns out to be great. Overall I think it's a great free app, and actually is less frustrating that paid ones. I never deleted this app as I intended initially, and I'm glad I haven't. Support could be faster though. --- my 1st review: --
Not great support, takes a very long time to speak to developers when you have an issue, and still they aren't able to assist. Issues with affiliates trying to connect their social media when they have sub accounts on Instagram, and the app doesn't allow for that. Affiliates are able to use their own codes for purchases, it doesn't recognise their email addresses. Don't recommend, will be changing ASAP
Hi there,
Vance here from Shopify. Thank you for taking the time to leave us your feedback. I've sent you an email to open up the lines of communication and offer further support.
Vance | Shopify
I love that the app is free and works well at tracking conversions as well as syncs up with ReCharge, our subscription app for recurring purchases/commissions. They've made some necessary updates already too which I love. I hope these can be next on the list as these are a few feature requests we need:
#1 - The ability for us to edit the promo code of our affiliate after they've been accepted if someone wants to change theirs. Right now there's no way for us to do that and it's super annoying.
#2 - The ability to ADD a purchase as a conversion to an affiliate's account. Right now there's no way to do that and having a manual option would be great since we know some conversions are coming from a specific affiliate based on the customer including their name in their application.
#3 - Being able to email our affiliate directly from the dashboard! My only option at the moment is to see if I can set up automation so I can do this on autopilot with my ESP.
#4 - The ability for us to upload and provide assets to our affiliates as a content hub if you will of the different sales/promotions/products we have that they can then use to promote our products.