Değerlendirmeler (203)

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29 Mart 2023

We really like how simple the set up is and how easy it is to reach out to creators.

However, when we try to get creators to sign up we have a lot of creators that run into errors and then choose to opt out of the affiliate program. Then to make it worse we have reached out to support and not got any feedback.

That issue is a big issue for us but if resolved would be a 5 star app.

Poli Pet Products
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Shopify yanıt 31 Mart 2023

Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify

12 Mayıs 2023

Shopify collabs wouldnt work for my website, once I had to upgrade from dovetale to shopify collabs, it stopped working. Never really generated any good leads anyhow with influencers but was hoping. Support was not so great, contacted them twice, no one could help. Contacted support directly but at that point I just uninstalled due to too much frustration and stress......

Posh Pet Glamour Boutique
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Shopify yanıt 16 Mayıs 2023

Hi there,

Brett here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing.

Brett | Shopify

27 Eylül 2022

I have multiple influencers trying to sign up as an ambassador but they are just getting the error message "We are unable to verify that your request originated from Shopify". Now when I test myself to try out you are required to create a Shopify account just to signup as an ambassador? What is this Shopify???

Notionified
İsveç
Uygulamayı kullanma süresi:2 ay
Shopify yanıt 28 Eylül 2022

Hi there,

I'm William from Shopify support. I understand that this experience is new however it is part of our efforts to ensure that merchant and creator data is protected in our authentication system. I'll reach out to you via email to discuss the specifics and work out any problems that you have with any of your ambassadors.

William | Marketplaces Support Specialist
Shopify

23 Temmuz 2021

Beautiful UI and intuitive UX! Support team is so friendly and responsive - best influencer marketing platform I've used!

Hanalei Company
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 ay
30 Ocak 2023

Great application & very happy with the features Shopify does great as always in everything they do! I also have one suggestion for the future updates for this application, I thought it would be a great feature to be able to message all of your affiliates at one time, for example if you have a certain promotion that you'd like them to promote you can do this by mass messaging all of them at one time! Other than that I highly recommend Shopify Collabs to create a community around your brand/store.

FKN Rich
Kanada
Uygulamayı kullanma süresi:2 ay
14 Ekim 2022

Needs a signature section and a way to communicate with collaborators. great for keeping things in one place

Hand Held Legend
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
22 Mart 2023

Tutto bello e ben fatto, ma non si dovrebbe richiedere per forza l'iscrizione al creator su Shopfy. E' una frizione in più che frena tanti creator.

Pasticceria Brignone
İtalya
Uygulamayı kullanma süresi:11 ay
9 Ağustos 2021

Hands down, the best customer service we have dealt with in the software space. Attentive team, fantastic UI, helpful how-to brand videos and easily optimized so we can easily manage tasks without taking up the entire day.

Better Booch Kombucha
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
26 Nisan 2023

Is so complicated to use. If you want to invite an influencer, you would have to import an excel file, etc. No way to create links or other creatives and send them to affiliates. No way on sending a message to the affiliates. I have tried for several weeks to figure this out but it just doesn't have the functionality... I am going to delete from my store and use Affiliatery which is free

MacondoForever
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:10 ay
Shopify yanıt 29 Nisan 2023

Hi there,

Mario here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on these roadblocks.

Mario | Shopify

12 Kasım 2022

I am surprised that this app does not support the native Shopify multi-language feature. I have French and English on the same store and the Shopify Collabs is only showing English. Tried using translation app in Shopify to translate but it seems incompatible because the shopify collabs run within its own iframe.

IREN Shizen
Fransa
Uygulamayı kullanma süresi:Yaklaşık 2 ay
Shopify yanıt 15 Kasım 2022

Hello,

Ashley here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.

Ashley | Shopify