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Biggest waste of money and resources. Will never use again.
My account apparently got hacked by someone after the app was downloaded. Some started posting their content connected to my store.
Absolutely terrible experience. Creators just take free gifts and ghost. Shopify Collabs is a way for random people (not actual collaborators or influencers) to take free product from you. Not a way to make money, a way to lose money. Also, there is no expectation set by Shopify Collabs for these "creators". But of course there is an expectation to the business to provide something, whether free ...
Thank you for sharing your experience. I understand it must be difficult when creators don't uphold their part of your agreement. While Shopify provides the platform to ...
This app doesn't benefit anyone but the creator. I've had countless creators ghost me after receiving their products even after signing UGC creator contracts. Now I will have to take them all to small claims court! The problem is Shopify shouldn't allow shady people like that on their platform. I've reached out to them to let them know what happened and they're like "unfortunately there is ...
Thank you for sharing your feedback! I understand that it must be disappointing when a creator hasn't upheld their end of an agreement. For this reason, some merchants choose ...
Great interface, but needs protections for sellers. I sent 2 candles out to "influencers" who have yet to post with them as agreed, and two months later, I'm still waiting. I've never had this happen before. Implement a deposit or something influencers have to put down so that sellers aren't out money if they do not post with the product!
Hi, there.
Thank you for reaching out and sharing your feedback with Shopify Collabs. We're sorry to hear you did not have an ideal experience using the app.
We recommend ...
It's a horrible app. just scammers making money off our already recurring commissions and our existing customers.
Hi, there. Thank you for taking the time to leave your review. We appreciate you sharing your feedback and experience. Our team is constantly working to improve Shopify ...
Have sent product to multiple different creators through this app and not a single one reviews the product. I feel like its all scam people.
Thanks for taking the time and sharing this feedback. If the creators have received the samples and have not shared a review, then we'd recommend contacting the creator to ...
The app is terribly slow, like dial up internet slow. However, you'll be waiting even longer for a content creator to actually review your product. I've had this app for over a year, and there is very little engagement, the search function is weak, and have had zero return. There is nothing to protect the sellers. Many fake creators wanting free stuff.
Hello!
Thank you for reaching out and sharing your review.
I understand the app is functioning at a slow pace on your end. This may occur if there is a significant amount of ...
Influencers take products and ghost, fix this now!
Hi, there! Thank you for your feedback. Unfortunately, there is no way to force a creator to promote a particular brand or merchant. You may be able to create contracts ( ...
Zero app localization for Japanese. Reached out multiple times to support but they never update the interface to include Japanese.
Hi, there. Thank you for taking the time to leave this review! It's great to hear you're interested in using Shopify Collabs and I'm happy to pass on your feedback. -Erin, ...