ConnectPOS

EXCELLENT SYSTEM, VERY EASY AND INTUITIVE, THE SUPPORT ALWAYS HELP US FAST AND EFFICIENT, THE SYSTEM IS VERY FRIENDLY, MY TEAM IS VERY HAPPY USING IT, I HIGHLY RECOMMEND IT, I HAVE BEEN USING IT SINCE 2020

ROY

very good

Works great with Shopify. Has many features that we couldn't find in other apps. Support has been quick to answer questions and resolve any issues.

Thank you for giving on boarding session
APP is good and team member Grace helped so much during onboard session.

We tested and paid for ConnectPos for 6 months, Received vey bad support or none at all. Although it was promised there was no Integration with Moneris Card Payments. All they ConnectPOs had to do is sign an NDA. Very poor user interface as well when using Checkout. I really do not know where the 134 customers come from? please let us know

Mia was very helpful during our onboarding. Had to make quite a few changes as we're not the easiest of companies to deal with as we have quite a few different requirements regarding sales, credits, gift cards, physical and digital products etc...

5 Stars from us.

Have used this for a month and i love it. Easy to set up and use and features that others do not have.

I contacted support late on a sunday. Had help and my case fixed in 5 minutes. Top!

Customer service team is helpful and respond quickly. I've had some issues during setting the system up, but they quickly got me into an on boarding session with Mia and will provide direct support with meetings over two weeks if I need them for further help. I'm pretty sure I've got everything set up 100% now after my first meeting with Mia! Their chat feature is also quick and helpful. The system is just different to set up from our old one and after having a walk-through I understand it more.

We are happy to let you know that your program can help us improve our store and team.

This app does not do what it says it does, and support was a bad experience. I was told that if I tried it and did not like it, I could get a refund. I agreed and paid $3300 for the year. Within two weeks, I realized that it would not work for our needs. As soon as I requested the refund, they stopped responding. I would not trust these guys. We gave them $3300 for an unusable product. We ended up finding a much better solution.