ConnectPOS , Počet recenzí: 142

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 87 % hodnocení s 5 hvězdami
  • 6 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 4 % hodnocení s 1 hvězdami
Datum úprav: 17. květen 2022

I am so sorry to have to write this review - however, I would definitely not recommend it. We installed the trial on the shopify app store, it did not calculate vat correctly so I was moved to their app. This is been a horrendous mistake. 1. It overwrote our customers addresses
2. It would not allow us to select the Compare Price as the original app did and my VERY reason for using this.
3. It can not calculate VAT correctly
4. It chews up all our computers processing and constantly crashes. I was promised numerous updates, the last one was meant to be this Monday but not only did I receive no update I have had no response to my messages. Our POS is a critical part of the business and by it not working has had a dreadful impact on our business with many upset customers having to wait whilst we tried to work out how to process their transactions at the till Whilst initially the support was excellent I presume they have moved me to the not worth it pile. So they have had my subscription and provided me with an app that is unuseable. Very Very disappointing.

Barnstaple Equestrian Supplies
Spojené království
Doba používání aplikace: 3 měsíci
4. březen 2023

Estava com problemas na configuração do App, fui atendido pela Natalie , que me deu um otimo suporte para resolver o problema.

Casablanca Eletroshop
Japonsko
Doba používání aplikace: 2 dny
18. září 2020

i have used this app before, but something went wrong with it, and it was deleted from my store. Now i cant install the app. I get this error message.
Invalid nonce.

Cleean.dk
Dánsko
Doba používání aplikace: Asi 2 měsíci
Vývojář ConnectRetail odpověděl 18. září 2020

Hello there,

I'm sorry you experienced this. I believe this is just a technical issue. I'm trying to reach out to you to solve the problem. Hopefully we can work it out completely!

16. červenec 2022

Great app and with a very helpfull assistance. Recently added with my shopify store and it is very easy to use.

LikeMg
Madagaskar
Doba používání aplikace: 24 hodinami
21. listopad 2022

This app is really amazing! Everything is very easy to use and really straight forward! Supports are also the best as they really guide you very well. This is also a great alternative for ShopifyPOS

ktlyst.ph
Filipíny
Doba používání aplikace: Asi 23 hodinami
14. leden 2023

I was having issues with my products displaying, but I hopped on a chat with Lynn and she had me taken care of in quick order. It was much appreciated.

FieldhouseThayer
Spojené státy
Doba používání aplikace: Asi 22 hodinami
15. září 2022

The customer support is extremely great, they took me over baby steps and explain every bit in a simplified way (almost Idiot-Proof). With the all features I required to comply with Local regulation and dual Language issues, the time consumed to resolve was much faster than I expected or anticipated. I rate my customer support experience five stars because you can not put any more than that.

Hawi tools company شركة هاوي عدد التجارية
Saúdská Arábie
Doba používání aplikace: Asi 22 hodinami
9. říjen 2021

Me encanta la idea de poder usar un POS desde mi PC paras las ventas en mi tienda física. Respecto a la aplicación, todavía no he tenido ocasión de probarla como me gustaría y conocer todas sus funcionalidades, así que actualizaré la reseña cuando lo compruebe. Eso si, puedo decir que el servicio técnico genial, tuve un problema para configurar la impresora de tickets y me atendieron muy rápido.

Calamita Málaga
Španělsko
Doba používání aplikace: 13 dny
Vývojář ConnectRetail odpověděl 9. prosinec 2021

Thank you for such beautiful words! Our team really appreciates the mutual support we've been sharing, and I really look forward to a continuing partnership between us!

¡Gracias por tan hermosas palabras! Nuestro equipo realmente aprecia el apoyo mutuo que hemos estado compartiendo, ¡y realmente espero que continúe la asociación entre nosotros!

9. únor 2023

#Positive things first:

The support is very fast and friendly. They deserve two stars (actually more but the functionality of the app is just not as good as it should be)

#Negative things:

1) It's super buggy. You have to reload the cash in order to catch all newly added products into ConnectPOS

2) It completely messes up things with tax - if you have multiple tax rules or overwrites in your shopify store, it won't be working

3) They have soo many different configuration settings - like what the heck... you need to spend your life time in trying to figure out what to click, set up and most of the time the support has to log in into your account to fix some new bug that they found...

4) We were in touch with the support almost every day and every day they were suggesting using their native app instead of the web app. But have you actually seen how it looks? Just terrible - all pictures are blurry, it is super slow and doesn't find new products either.

Again, as probably many of you feel: it is pity that shopify pos is not supported on mac. We won't be using it any longer.

Steel Vintage Bikes GmbH
Německo
Doba používání aplikace: 8 dny
23. listopad 2022

This app is really amazing! Everything is very easy to use and really straightforward! Syncing is fast and the Supports are also the best as they guide you very well and if needed they can connect with you remotely. We are planning to use this app as an alternative to Shopify POS as it contains several additional features especially different payment types during Checkout and more.

Brands and Beyond
Libanon
Doba používání aplikace: Asi 5 hodinami