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Incredibly responsive and helpful customer service. They helped us use the app for a new use case and set it up in the provided time frame, all while working to understand how our end user would need to interact with our site.
Amazingly responsive customer service. We have an older theme that often requires help with new apps and they stepped in immediately to help us get everything set up. They respond to all emails timely and are very easy to work with. We definitely recommend working with them.
I had to restrict access to logged-in users only, and the LockOn app made it super easy. Thank you, Shubhanshu, for your amazing customer service.
Required customer support to help us implement the app but thankfully customer support was very helpful.
Had an issue that I couldn't work out and they jumped on a call with me and it was sorted within 24 hours.
Amazing customer service, highly recommend!
There's been an issue with lock-on pages caused by the configuration. I'm very impressed by how promptly they respond and try to solve the problem. This team is perfect for businesses that need separate pages for our customer segments. Very supportive team. Thank you for your assistance, Ananya and Girigia!
Sehr gut funktionierende App. Bei Sonderwünschen erhält man erstklassigen Support. Ich kann es nur weiter empfehlen!!!
Vielen Dank an Prashanth für den sehr guten Support bei der Einbindung in ein spezielles Theme.
Honestly, I do not think I've ever encountered such support, anywhere. They were willing to listen to my needs and requirements, help me set it up and also provide one feature, not previously offered.
I'm currently using two of their apps, and will be adding more as they roll out.
Do not install this app!!! They are over charging me over $200 a month for an app that serves no purpose at the moment. I uninstalled the app and told them to cancel the subscription and I was still charged. Now Shopify is telling me that the app owner is the only only one to cancel and they have not done so!!!!!
While we're still testing out the app, it seems to be very simple and does the job. Ananya from customer service has been very helpful so shoutout to her for the prompt replies and support. Thanks!