Recensioni (73)

Valutazione complessiva
4,2
Numero di recensioni per livello
  • Il 73% delle recensioni ha 5 stelle
  • Il 10% delle recensioni ha 4 stelle
  • Il 5% delle recensioni ha 3 stelle
  • Il 5% delle recensioni ha 2 stelle
  • Il 7% delle recensioni ha 1 stelle
Data modifica: 17 marzo 2022

I have many good things to say about Contrado. First, their customer service is top notch and it seems they really care about keeping in contact with me and addressing my questions or concerns. Second, their 3D app is fantastic and the design process is very user friendly. One of the features I really like is that each sleeve of their shirts can have a different color sleeve or pattern design which makes for a truly unique t-shirt. And finally, they have the best selection of stylish POD handbags. I requested that they PLEASE provide more of their handbags and duffle styles in faux leather. I quickly received a response from Deepa, their customer service rep who assured me that they were looking into the matter. I trust they are doing just that! ;) I would give them 5 stars if ALL of their products had animal-friendly options.

DURANGO
Stati Uniti
4 mesi di utilizzo dell’app
Contrado ha risposto 17 marzo 2022

Thank you for your review, for mentioning the level of care you received. This means a lot. I have forwarded your amazing comments on the POD tshirts and the options available. noted on the 3D images, we are workign on this as well as indeed additional options for bags. Currently testing for you :).

13 settembre 2021

I can honestly say that’s experience with Contrado has been positive since the beginning. I’m a self employed artist/mum and has been a customer with them for a while now . I sampled their products and my customers loved them so when I saw that they offer drop shipping via Shopify, I did not hesitate. At the start it was a bit of a struggle for me finding the time to create designs and trying to work our how to integrate my contrado products into my Shopify account - I almost gave up but the I received an email from Deepa, a member of Contrado’s customer service offering to help. This gave me confidence to give it another try, knowing that there’s someone I can email to answer my questions. I felt really supported by their customer service - they would answer any questions I had and although there wasn’t a perfect solution to my queries - we found a way to make it work. AND I get prompt replies every time. Now my shop is open and I can honestly say I chose the best company to create my products (they are all high quality ) and their website interface is very easy to work with. I just wish I could use my 100 product limit on my Shopify (it’s Shopify’s limitation btw). I’ve placed and initial order just to be sure that the order process would go on smoothly and I am very pleased that it did. I love the products -so reasonably priced for the quality and they have the best customer service I’ve experienced so far.

splattergirluk
Regno Unito
4 mesi di utilizzo dell’app
Contrado ha risposto 20 settembre 2021

Thank you for your review, and for the level of details to describe your experience with us. I am glad we found a way to ake it work. Deepa has seen your kind words and is over the moon as well. it was very kind of you to mention her too. Have a lovely week and thank you again

Data modifica: 16 luglio 2021

Devo ringraziare Contrado pubblicamente con affetto sincero. Ho aperto da loro un negozio esponendo molti dei miei capi d'abbigliamento con stampa artistica, mi hanno aiutato sempre in ogni problema, e adesso è appena uscito un articolo in una rivista di alta moda sulla eccellenza della moda e io sono citata con il mio marchio Laila Lago & C. by Iannilli Antonella tra le eccellenze della moda , che emozione !Un bellissimo articolo e una collezione che è stata notata nel negozio di Contrado, un emozione bellissima, tra i grandi della moda e venivano citati i materiali preziosi di Contrado , grazie di cuore a questo marchio che tanto fa per i nuovi stilisti aiutandoli ! http://www.pinkavocado.eu/dgccx/look-primavera-2021-uomo I have to thank Contrado publicly with sincere affection. I opened a shop with them exhibiting many of my artistic print clothing, they always helped me in every problem and now an article in a high fashion magazine about the excellence of fashion has just come out and I was quoted with my brand Laila Lago & C. by Iannilli Antonella among the greats of fashion, what a thrill! a beautiful item and a collection that was noticed in the Contrado store a beautiful emotion, among the greats of fashion and the precious materials of Contrado were mentioned, heartfelt thanks to this brand that does so much for new stylists helping them really a lot!

Laila Lago & C. by Iannilli Antonella
Italia
4 mesi di utilizzo dell’app
Contrado ha risposto 2 agosto 2021

Thank you Laila, this is such wonderful news. Congratulations on being featured in a high fashion magazine! And your feedback is a testament to what we aim to achieve: offer high quality products (including but not limited to Fashion) so your work can truly stand out. We are so very happy for you. Thank you for choosing Contrado.

Data modifica: 10 novembre 2021

Hello there, While exuding with the power placed at my finger tips, since reviews can really help or compromise a businesses image, I am happy to provide the following review for the Contrado team. So lets start with this, Contrado markets their products as some of the finest to the finest quality, which ever the interpreter wants to interpret, my opinions from the products I have ordered are that they are crafted with the attention to details, reflecting the skills and care placed by their crafters, to provide a beautifully polished finished piece, so well done on quality Contrado. We really like the fact that after an order is placed, Contrado maps out in visual aids, every step the product goes through before getting delivered. Be it the pressing, to the sewing, and even the cutting process, customers simply click on the invoices tab under their orders section, and a window pops up, with what step of the crafting process that specific order is in. Once again, Well done Contrado, this time on orders information fluidity. Now moving forward to their customer service, re-stated this is my opinion, from my experiences, as a store business owner, I like to compare shopping around for a print on demand a lot like, looking for love on a dating app. what I mean by this is, a drop ship will usually promote their best features, it's natural to want to highlight the best qualities, a company offers, however sometimes the rest becomes a discovery after the meet. The Contrado customer service is meh, pretty awesome in my opinion(re-stated). The staff I've had the privilege to converse with, were courteous, if they cannot get to an individual in a timely manner, they offer the e-mailing option from the chat window, and in our case they've had a optimal timely response rate. Well done again Contrado, seems like you're on a roll. As I have mentioned the positives, keeping true to balance and highlighting all aspects within a review, I will leave you with this, the Contrado design interface may take a little getting used to, for us after a little practice we were able to place our designs on the products with ease, there is a server glitch that happens sometimes, where if an individual’s cache isn't cleared some of the products on the Contrado website look a little distorted, but this is only on the their website view, once it has hit our Shopify the images look wonderful. Is it a Contrado mishap, or an individuals personal web mishap, I'd rather not place blame on either and just mention it as an occurrence, so overall Well done, and good luck... Ventignua INC

Ventignua
Stati Uniti
3 mesi di utilizzo dell’app
6 maggio 2021

I had a connection problem after an update and they fixed it. Works amazing. Best products to design out of all the apps and love the auto publish feature. The technical team is magnificent!

Blue Daisy Emporium
Stati Uniti
3 mesi di utilizzo dell’app
Contrado ha risposto 7 maggio 2021

Thank you for your review. It means a lot. I will forward to the team, they will be delighted. I hope you have an amazing weekend, don't hesitate to get back it you need anything.

26 gennaio 2022

I use the Contrado app for syncing my homeware designs to my shop on Shopify. I ordered a lot of lampshades and they came really fast. The digital print quality was great in terms of colour and definition. Each one was packed carefully which is great for my customers.

Zena & Rose
Regno Unito
3 mesi di utilizzo dell’app
Contrado ha risposto 7 febbraio 2022

Thank you for your review and for mentioning our printing and packing quality. Please do not hesitate to reach out to our team if you ever need.

22 ottobre 2021

This Contrado app is a fantastic bridge between Shopify and their manufacturing team Bags of Love. They have a incredibly large range of diverse products to put your custom designs on. The site mechanics are simple and intuitive and have been updated since I started to use the website, getting better all the time. They have their own selling platform plus great and easy-to-use links to Shopify, which is a major win for my business.
I have been using this website for a while now and the customer experience right through from the start has been first-rate. The customer service team are diligent and caring and the design team work hard to make sure they produce the best products to send out to their customers. They have all been wonderful to work with and very easy to work with and communicate with, helping to guide where needed. I would absolutely recommend this company to all (and I do!)

Glastonbury Art
Regno Unito
3 mesi di utilizzo dell’app
Contrado ha risposto 26 ottobre 2021

Thank you for your review, this is hearwarming to read. I will make sure to transfer to the customer service team as well :)

16 ottobre 2022

Communication between the app and Shopify is not good in my experience. Created a wallpaper collection and all the pricing, sizes and product quality is mixed up. Very frustrated and disappointed in the ease and clarity of use. Wish this would be a more straight forward process.

hummingbird house
Paesi Bassi
3 mesi di utilizzo dell’app
Contrado ha risposto 17 ottobre 2022

Thank you for your review, let us look into this for you and see how we can either guide you through our system, or also potential ticket some improvements as we can always improve.

2 giugno 2021

I'm truly amazed about this app! I was looking for Print-On-Demand products that are special and I found them on Contrado. The range of products is huge and I started with a few samples and I was blown away by the quality! The app is very well structured, maybe it needs a bit time for total newbies to handle it, but I don't have any problems with it. Great work, and the support is awesome, Deepa is superfriendly and very quick in answering any questions that you might have. I can't recommend Contrado enough - as you can see I'm totally excited! :)

Ahoi-Werk
Germania
3 mesi di utilizzo dell’app
Contrado ha risposto 2 giugno 2021

Thank you so much for, indeed, your excited (and exciting to read) review! This is such amazing feedback and if you think we can improve anything please do reach out to Deepa. She will report and we will prioritise where possible. All the best with your store, we are adding new hand-made products almost weekly so you will hopefully enjoy the range of products even more soon :)

20 gennaio 2023

I was excited to try Contrado as they have a good range of clothing products to design from. However, the generated images for clothes just look so obviously fake and pre-rendered. That is off putting to me and I'm sure it would be for others too. Compared to services like Printful and Printify, if you design an item of clothing at least they render it onto a real model, giving you a sense of what it would look like.

If Contrado were to introduce better mock up images I would definitely revisit - please make it happen as I would love to try it. One other thing is that their online design system feels quite sluggish and slow compared to the two previous services I mentioned.

Clayword
Regno Unito
3 mesi di utilizzo dell’app
Contrado ha risposto 23 gennaio 2023

Thank you for your review, and for acknowledging our product range (hand-made! :) ). We will contact you shortly. We would love to work with you on this though we'd like to know which products you have in mind in mind. We have already updated several products to much more realistic previews, for example the Men's Leather Wallet https://www.contrado.co.uk/custom-wallets. First things first, we'd like to understand which products are on your priority list. Let's work together on this!