Contrado: Print on Demand

I've been using Contrado for years and I like them because their products are high quality and ethically made, with reliable and quick delivery.

I'm writing this review specifically for a business tech meeting for support with confirming my setup for a new Shopify page with Contrado. While I found it generally clear to set up the new Shopify account, there were definitely some quirks and frustrating bugs to be worked out that compromised my time as a business owner. But the meeting with engineer Mitul Rathod was amazing. He was incredibly patient in communications to set up the meeting, made time to meet despite the extreme time zone difference, and when we finally met, he took me through it step by step and helped me to understand the foundations so that I now feel empowered to continue using this platform. I really appreciate his time, care, and expertise. He's the best of the best. Thank you so much, Mitul.

As for Contrado as a whole, I've been happy with the company since ordering my first yardage when they first started as a company. I appreciate the textile and product options, though the design interface can be a bit clunky especially for resizing images and selecting fabric. The biggest issue I encounter is that there doesn't seem to be a way to design new textiles with the same parameters as past products. We have to redesign every detail and specification each time and that gets exhausting.

Associate Jeel has been super helpful in the last year with orders (thank you!), and I look forward to continuing to work with Contrado for my printing needs.

I had been facing a problem for two months with no clear solution or understanding of what was going wrong. Mitul truly came to the rescue, he identified the issue, provided a clear solution, and guided me through it with patience and professionalism. His support went above and beyond, and I genuinely appreciate all the help he provided.