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We are happy with Contrado customer service. No complaints here. :-) All the questions we have, have been answered quickly and satisfactorily
Thank you Niadira, it means a lot :). All the best this Christmas and we are there for you whenever you need.
Hello Contrado Team, I have been working on my Contrado store with Bhavna for several weeks. Being new to the app there was much for me to learn about how to best utilize the tools available on the Contrado app. If it were not for the knowledge, support and attentiveness of Bhavna my store, and the products in it would have taken forever to create, she saved me a lot of headache and helped speed up my process. Any time I had a question or an issue Bhavna was there to assist me, she has never missed a beat and has been of great importance to me during this process! She is a wonderful asset to your team, give her a raise and a promotion, I am sure she has worked hard for it. Thank you Bhavna, you are brilliant!!!
Thank you so much for your feedback. I am glad the team has been so helpful. I am sure you already have but I will still mention it: feel free to reach out to Bhavna if you see any improvement that would make it easier for you to use or for any new person discovering our print on demand app or our whole system generally. We want to make our solution as seamless as possible. Congratulations on the recent sales as well. Lots of warm wishes from the whole team.
I set up a Contrado UK account but I intended to set up a Contrado US account. Should I delete the UK app in my Shopify Store and try again? I actually really love this app. The developers are clearly very knowledgeable to create a site as intuitive as this- with ease of flow. I rate this app a 5 star.
Thank you for your feedback Ken and for the very nice compliments. This is lovely to read on a Satuday morning :). When you first install the app, you can select $ as a currency. Once installed the option is locked as on Shopify currency cannot be changed afterwards (a bit more complex but in a nutshell). I will ask a customer service representative to get back to you asap; you should receive an email from shopify[at]contrado.com over the week-end