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I really question these 5 star reviews- twice had all my listings and descriptions destroyed by being re-written incorrectly and not according to SEO best practices by bugs in the software. Over 1000 products. They sort of were able to fix some of this, but really a total disaster for me. I was told changes could be undone but learned after making automatic changes that they could not be done. I would be very very careful using this. Also switched many SEO meta titles and descriptions with other products- a total disaster. They released this without testing or working out any bugs. I literally have spent 30+ hours fixing the mistakes so far.
Thank you for taking the time to share your feedback about ConvertMate. We regret to learn about the challenges you've faced and wish to address your concerns.
It's crucial for us to highlight that we were not previously informed of the issues you've encountered. Despite several attempts on our part to solicit feedback and ensure a smooth experience, we unfortunately did not receive communication regarding the difficulties you mentioned. We value the accuracy and integrity of our services, especially concerning SEO and product listings, and are dedicated to adhering to the highest standards in these areas.
We also want to reiterate our commitment to authenticity and transparency. All feedback on ConvertMate is genuine, reflecting our dedication to excellence. Learning that your experience has not met our expected standards is deeply concerning to us.
Our team places great importance on responsive and effective customer support. Had we been aware of your situation earlier, we would have promptly taken steps to address your concerns, aiming to mitigate any inconvenience and effort required on your part for corrections.
We are eager to assist you in resolving any unresolved issues and ensure your satisfaction with our services. We encourage you to contact our customer support team at your earliest convenience for personalized support.
Your feedback is invaluable to us as it drives our continuous improvement and commitment to serving our customers better.
Thanks,
ConvertMate Team
300$ dolar? Extreme expensive
Thank you for your feedback, but from what we can see, it appears you have not used our platform. As such, this review doesn’t reflect a genuine experience with ConvertMate.
We’d like to clarify that our pricing is aligned with the value we provide to merchants. On average, our customers achieve a 17x return on investment, thanks to features like Programmatic SEO, content optimization, and internal linking, all aimed at boosting organic traffic and sales.
That said, our platform may not be the best fit for every store. We prioritize working with merchants who are ready to invest time and resources into growing their organic traffic. If that’s not the case for your business, we understand it might not be the right match.
No free trial at all, there are marketing issues. Unlike other apps that you can try, this one will cost you dearly just to use.
Take note, people, be careful with your use, there is a certain amount of transitional marketing. The free trial is very wonderfully related to normal use. After paying and then canceling, you have to subscribe again and pay again for the normal cycle. In short, be careful. I will be coming back once a day to tip everyone off! Their SEO is not too much over the top, it's just a system to hit the keywords. Tell all the partners who hope to do seo, give up the illusion, down to earth, find a cost-effective tool can be, there is no need to pay so much for this product, do not know, not as good as semrush ......
Hello there,
Thank you for sharing your feedback.
I’d like to clarify that ConvertMate does offer a free trial, which gives users the opportunity to explore the tool before committing. In your case, you chose to skip the free trial, proceeded to unlock all features, and approved changes across your entire catalog. Our policy clearly states that once changes are approved and published, refunds are not provided, as this indicates satisfaction with the results.
We’ve been assisting you throughout the process, and it seems there may be a misunderstanding. It appears that the goal here may have been to apply the changes for free after benefiting from the tool. We remain committed to providing support, but it’s important to uphold our policies to ensure fairness to all users.
If you have any further questions, feel free to reach out.
Best regards,
ConvertMate Team