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Had some issues that needed to be fix, and Jose from their Support Team momentarily fixed it. In 10 minutes we had everything ready to go. Thank you! Great App.
L'app funziona molto bene e risponde perfettamente alle nostre esigenze.
Inizialmente non si integrava nel nostro store, ci siamo rivolti quindi allo sviluppatore per capire se era possibile una personalizzazione, e in tempi brevissimi ci hanno sviluppato l'integrazione.
5 stelle davvero meritate.
Great app! Needed some help switching app to new theme and they had it done in about 30mins. Great easy product to use and adjust myself... but great customer service when help was needed.
We're so happy to hear the team provided a great experience! Thanks for taking the time to share your experience. :)
All the best,
The SoreBricks team
This is an amazing app. Works flawlessly and their customer support is quick and excellent. Game changer for our shop.
Your feedback means a lot! Thanks for sharing your experience. ❤️
Cheers,
The SoreBricks team
Great app. I highly recommend it. I had a very small issue with the magnifying glass overlapping but one email to support was enough to have this issue sorted in less than a day.
We were impressed with the swift response and efficient problem-solving skills demonstrated by Store Bricks team. They addressed my concerns promptly and resolved the issue in no time. Highly recommended for their outstanding customer service!
The app is but only with destop when we use this app on mobile there is nothing availabe on mobile and the backend help team never responds back there is not any customer care number or chat section it's just only to put your money on waste
Thanks for your feedback, and sorry to hear you missed our messages.
Upon reviewing our conversation history, it seems there may have been a gap in communication where you might have missed some of our team's responses.
We want to assure you that our support team promptly addressed your initial message on March 19th, responding within 16 minutes. We explained that having additional Zoom tools could potentially affect our app's performance. We also followed up a day later to ensure you had received the information, and we didn't overlook your message on March 28th; we responded promptly to that as well.
Our priority is to ensure our users can use our app smoothly and get assistance anytime with our 24/7 support. So, it's a bit surprising to hear you didn't get support from us. Rest assured, we have been and will continue to be here for you.
All the best,
The StoreBricks team
Larry for very helpful and very attentive. He fixed the issue in less than 5mins!
Great app ... a must have for vendors with products with intricate details. Great customer service too.
Cool Image Magnifier functions beautifully, and helps my customers see the component parts of all my products clearly.