Shopify Counter

We have this connected to the Smiirl seed counter shopify sells in its store. However over the last few weeks, it keeps shifting between several number ranges. 2 out of 3 are incorrect. The other day, it was shifting between 5 or so numbers. Smiirl lays the blame on shopify and says there is nothing they can do. That they have been in contact with Shopify, which apparently is already aware as it's happening to a number of other customers. And that Shopify will email me about the issue. Shopify has yet to email me about the issue, and I'm sure par to course, Shopify isn't working on the problem. Which is a shame considering how EXPENSIVE these little counters are. You may have better success buying a cheaper 3rd party version and using zapier.

1. Does not import correct data at all, off by 15% or so.

2. Does not connect properly to WiFi - followed all the steps and it's not updating.

Waste of $.

No funciona. Te dan JSON URL pero no sale la app en el tema para agregarle el enlace en la parte de HTML. Todo mal.

counter worked fine for the first 5 minutes,
now i cannot open the app through shopify on 3 seperate devices.
it keeps showing:

An error occurred in the application and your page could not be served. If you are the application owner, check your logs for details. You can do this from the Heroku CLI with the command
heroku logs --tail

Love it - works great and pumps me up to see new sales and achieved milestones!

Really Easy to use App, workd perfectly with my Smiirl.
Would recomend for the one who buy smiirl KPI to see monthly sales

This team was very helpful to fix my issue. Very pleased with the counter as well. Really cool to have it in the office.

$399 for an app and software that doesn't work. It will work for a few days and then randomly change numbers. DO NOT USE>

There was a bug earlier today which resulted in our counter displaying the incorrect order. I reached out via email and got a reply back and the bug was fixed within 15 minutes of me sending the email. Seems like there was a backend error that caused this on some counters if yours is bugged reach out to them via email and they can resolve/reset your counter.

I am having issues with my counter which has not worked properly since installing it over a month ago. I've been going back and forth between Smiirl and Shopify and no one is resolving this issue. My counter disconnects and resets to incorrect numbers sometimes upwards of 50 times a day. Not once has it displayed the correct number. I would like someone to please resolve this. I initially contacted Shopify and was bounced to Smiirl. Smiirl is telling me it is a Shopify app issue. Can someone PLEASE help me resolve this issue?