Seguno Dynamic Banners

One more update: After some more troubleshooting, Marc was able to fix the bug that was causing issues in IE11, so I'm changing this review to 5 stars.

Review updated to add: The Head of Engineering (Marc) reached out after a couple more emails and was able to duplicate the error I was experiencing. It turns out to be an issue with a Shopify script, not Dynamic Banner itself. Hopefully Shopify will fix the error, at which point I can change this to a 5-star review. I'm keeping the banner because it does exactly what it's supposed to do in modern browsers, and I'm just mentally prepared for complaints from users with older browsers.

Previous review: I love the banner and that it's included if you already use Seguno email, but it doesn't work in Edge or IE on Windows 10. When I contacted support, the agent seemed to think it was good enough that they tested it in Chrome on a Mac because "it's basically the same code" and it worked there. They did not do any due diligence to fix the problem or replicate the environment in which I was experiencing the bug. Cool product, but immature development team!

Perfect do exactly what I want. :)

Parfaite pour la barre qui s'affiche en haut de la page, on peut facilement la customiser. C'est top :)

Great find! Perfect for what i need it for. Plus the customer service was great when implementing the banner exactly where i wanted it :) !

Super easy to install and use. Love the way it allows me to customize exactly how I want it to be displayed on my store pages.

helps alot with too many colors and fonts, with more than one message and diff options
great app, thank you :*)

I'm super happy with this App and the great service that Chris gave me to make sure it looks and works perfectly. A must when it comes to increasing order value!

I used this app to display announcements with a timer and it has been a great way to get the message out about sales. I really like this app.

Very useful APP and a fast, effective and very cordial support team. I recommend it to you. And it's free :)

PS: Thanks Chris for your help in solving problems with our theme. Good Work!

This app is as simple as it can get to install it, you click install and it's done.
Type your message, pick the color of your banner, click activate and your banner is on. It doesn't get any easier than this. Love it!

The app works very well for my needs - using the banner to display available discounts as items are added to the cart. But, my experience with the customer service team was beyond what I expected. Cameron answered all of my emails within a few minutes. He helped me adjust the location of the banner so it wouldn't interfere with some of the clickable elements on my site. And, when I ran into a conflict between the banner and the currency converter, he took it upon himself to discuss it with the developers. They came up a solution that would resolve the conflict. It required some coding changes, but they had it implemented on my site within an hour. Now everything works perfectly!