Courses Plus , Počet recenzí: 161

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 96 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
24. duben 2023

Wow! I'm so impressed with this app - but most importantly the customer service and customization. Send them an email with any request and they will make it happen within hours! I downloaded every Course app and tried them all - Courses Plus is by far the best!

Strength Side
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář Architechpro OÜ odpověděl 25. duben 2023

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you are impressed with our app and that our customer service team was able to meet your needs promptly.

We appreciate your support and hope that you continue to enjoy using Courses Plus. Please do not hesitate to reach out to us if you have any further requests or feedback.

22. duben 2020

Customer support and developers are phenomenal. They really work and help you get your set up right!

DLG
Spojené státy
Doba používání aplikace: Asi 2 měsíci
27. únor 2021

Very simple but very functional app. The main features matched perfectly to our new online lesson project. Some details were to be modified for our store and Architechpro support team provided a powerful solution with gentleness. I was surprised to be able to have such a really quick and excellent support. I definitely recommend this app. Thank you again, Oleksandr and teams, for your support.

FUJII LABEL
Japonsko
Doba používání aplikace: Asi měsícem
Datum úprav: 7. březen 2023

I want to report to Shopify fraud activity by this team. They are selling empty courses and refusing responsibility for their actions. They don't provide valid support, neither are they refunding ater admitting their mistakes. I gave them access to my store and they solved NOTHING. I recommend everyone to stay away from these people and all the apps they create. They are unprofessional and incompetent.

22 Lions
Chorvatsko
Doba používání aplikace: Téměř 3 roky
Vývojář Architechpro OÜ odpověděl 7. březen 2023

UPD: 5/21/23 from Anton:

Unfortunately we didn't hear back from the customer.
If you're a customer considering to install and try out our Courses Plus app:

- We never did any Shopify fraud activity and are not planning to
- We're not selling empty courses but a merchant can edit or restrict the visibility of each course towards the end customer. I assume that's exactly what happened to the current merchant.
- We do provide with live support and are always there for you. Please try our chat or email support to try it out by yourself.
- The customer was using our Free plan, so there was no charges to this store. We did propose to the customer to cover a business loss if any however didn't receive any reply.

TL;DR: Please contact us in case you have any question: we're here to help!
All the best with your project and we hope our Courses App will turn it into even greater product!

Hi Dan,
We're happy to help with your case and as soon as you get back in touch we can jump on a zoom session and set everything up properly. If there a refund needed for your customer - we will check if we can cover it for you.
I appreciate you being our customer for the last 3 years and I hope you come back soon as our loyal customer.

24. květen 2021

The Courses app is perfect for our needs, and the customer service and support is top notch and really fast. Impressive! Highly recommended,

Cali K9® Training & Store
Spojené státy
Doba používání aplikace: Asi měsícem
4. duben 2023

My name is Mohammad El Medawar. I have a website called TrainerMohammad.com.
I wanted an LMS with unlimited number of users. After a lot of searching, I found this app and I can definitely give it a 5 over 5

1- The team is very responsive to my emails
2- The thing that I liked the most about the communication with the team is that, in case you dislike exchanging emails, they can do ZOOM calls. This is what they did with me several times. We were able to properly communicate and exchange ideas and understand everything properly
3- The team is very flexible in terms of modification. Every time I request an update, they immediately solve it, and in case it is not clear for them, they ask you to send them a screenshot or a video recording to assist you.
4- Although I'm requesting additional customizations, but they are not taking any additional amount of money. All these modifications are within the package that I bought.
5- When I first tried their app, it didn't work properly on my SCORM files. So, I reached out to them, and I sent them a sample of SCORM files. Believe it or not, they modified the whole app and they included the type of SCORM files that I have.

TrainerMohammad
Libanon
Doba používání aplikace: Asi měsícem
Vývojář Architechpro OÜ odpověděl 4. duben 2023

Thank you Mohammad! It's a great honour to receive such a great review from you!

17. květen 2022

I am loving the software. It had a couple of clunky things that weren’t working properly with iOS. I reached out to the developers, and they were tremendously responsive in working with me to fix the issue. Really nice to know that there is a supportive atmosphere behind the software. Thank you so much!

QT2 Systems
Spojené státy
Doba používání aplikace: 26 dny
Vývojář Architechpro OÜ odpověděl 8. srpen 2022

Happy to read you loved it!

27. prosinec 2022

Amazing app doing all what expensive platforms like Kajabi does but everything stay clean inside Shopify.
Support was also very reactive and helpful.
Thanks for this great app.

Karma Yoga Shop
Francie
Doba používání aplikace: 25 dny
Vývojář Architechpro OÜ odpověděl 28. prosinec 2022

Thanks a lot, great to read that for you! Have a great festive season!

27. prosinec 2021

I want to rate this app a 5.0 and their customer service is amazing they were patient and kind and helped me 100%. The developer team was quick and the customer service lady / support tech lady Dayana helped me to calm down and to stay focused on resolving my issue. She was amazing!! Thank you soo much Shopify <3

shecouldbyou.com
Spojené státy
Doba používání aplikace: 25 dny
Vývojář Architechpro OÜ odpověděl 1. leden 2022

Thanks a lot for your review, we're happy to help in case you have any further question

6. září 2020

We wanted to find an easy to use Shopify application to share our lessons and the Courses app + Architecture Pro team have been the right choice. They are very diligent and their customer service is on point. Great asset.

Gemstone Well
Spojené státy
Doba používání aplikace: 24 dny