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Cross-Sell is an essential app and works wonderfully. Easy to use interface on the admin side. As for integrating the styling to match the website, customer service did a perfect job and went beyond what I expected to ensure that Cross-Sell was integrated seamlessly. Highly recommended!
Great app, great customer service!
It was 10am in Melbourne Australia, and I had a new product that was having a viral moment. Orders were coming in thick and fast, but I realised that I was missing out on a whole bunch of cross sell opportunities!
I installed the app, but couldn't figure out how to get it to show up on the product page. I emailed support in the UK (it was 1am there), and said "URGENT please help! Product going crazy and urgently need an install."
I wasn't expecting a response quickly, after all it was 1am in the UK - but within 15 minutes Stuart got back to me, got himself out of bed at 1am and help me install the app AND ensured it was displaying on check out.
Never experienced such amazing customer service and support. If you're going to install a cross sell app - use this one! :) It's amazing and customer support is MINT!
Update 7/11/16 - This team still delivers. We had an issue arise when working with the Quantity Break App featured by BOLD. Very quickly and correct on the first try, Cross-Sell helped us with a fix. Thank you guys!
Excellent service with needing assistance to customize the look of the app (at no cost). We get to see the beauty of the app, before committing to it. It fits well into our theme and I couldn't be happier with the response and care taken to gain us as a customer. I highly recommend reaching out to Stuart for customization questions. He certainly delivers. :)
I needed some custom work done with in order to get the app working like I wanted. Stuart was amazing during the whole process. He was super responsive and even billed me for half the hours he actually put in to making the customization. That's what you call amazing customer service! The app itself is great. Being able to recommend the exact products you want is a powerful tool. The standard recommended products that was built-in to the theme was very limiting and often didn't work correctly. It would recommend the same exact products within the collection across all the products in the same collection. This was problematic for more general categories on the website. Highly recommend this app.
Awesome customer service! easy to use App.
I've Been using this for 4 months now and I like it. it does the job perfectly, still needs more improvement to reports, but they are working on It.
Thank you for your review. We are very happy you enjoy Cross Sell and we cannot wait to launch the new dashboard with all the successful products! Please feel free to reach out to us anytime you have a question, we are always happy to help.
In most ways I'm pretty independent ... but when it comes to technology, I usually need someone to lean on. The CROSS-SELL TEAM gives such PERFECT, INDIVIDUALIZED attention to each client that even techno-dummies like me look BRILLIANT!!! Oh - and plus, CROSS-SELL WORKS :) My upsells have been magnificent with this app!!!
Top rated app for up-selling! Support is phenomenal too. Help was just a message away. Thanks for all the customization too :)
Nice app and very nice support I recomend!