Crowd Control Pledge Manager

Jason from Crowd Control was tremendously helpful and thorough. We used Crowd Control to manage our Kickstarter and Indiegogo project with over 6,000 backers. It is incredibly convenient to have that entire order history in our Shopify store. So we are happy we used Crowd Control as the solution. It does take some work to set up but it is well supported and the work is no more than any other crowdfunding solution.

The price was very reasonable and the additional value is that our customer base, order history, and logistics flows are all hooked up to Shopify. That value continues for years.

5/5 Stars. We have been using CrowdControl for years, allowing us to manage the fulfilment of 5+ crowdfunding campaigns. The support from the team is amazing (even with the UK time difference). We have used CC from the early days, with the support team setting up GBP currency for us!

I used this app for 3 Kickstarters for my brand KLOS Guitars and am very happy with how everything went. The biggest benefit is having your backers on your shopify site so you can fulfill from there. The other great benefit is that it's very easy to create a collection and user interface that facilitates upselling. Using this app has helped us upsell over 20% at times, generating tens of thousands in extra revenue. Highly recommend over other similar services like Backerkit or CrowdOx!

I really enjoyed using Crowd Control for my Kickstarter back in 2018 and I know it has only gotten better since then.

Going straight from Kickstarter to Shopify was super valuable when I was managing and full-filling orders 9 months after the Kickstarter was complete. I could place new orders, sell them directly through Shopify POS, and manage all original backers all in one place. So that every order regardless of platform or time were routed through the same system and automatically sent to the distributor for shipping. Way better than managing my backer list, a backer survey, and another e-comm platform and trying to make sure there were no loose ends. Highly recommend!

We used Crowd Control as a pledge manager for two of our Kickstarters and would definitely recommend them. We started using them before they were in the app store and they have improved a great deal since then. It says a lot about the company, that they are willing to accept feedback and grow. During our second Kickstarter's pledge manager we literally had zero issues, you really can't go wrong with this app.

Having all of our orders go into Shopify was such a great benefit. It saved our company a ton of time not having to input all of that information ourselves.

The pricing for this app is wonderful as well. There are a lot of pledge manager options out there and most of them want to take a chunk out of your total Kickstarter money, which I am personally never ok with. If someone didn't help with the many hours it takes to host a Kickstarter they don't need to be getting a portion of it. Crowd Control only charges a small amount per backer and a percentage of what they upsell. That is fine by me, because they are directly involved in upselling more products & managing backers, and the service is worth it.

Some tips for using Shopify and the Crowd Control pledge manager:

Make sure to deactivate Amazon Pay while the pledge manager is active. You are not allowed to accept money on most pre-orders with Amazon and they will be unhappy if you do. They see Kickstarter items as pre-orders just to clarify, since you don't get the product right away.

If you already have an active Shopify store, make sure to use a tagging app to auto tag orders, and separate the Kickstarter orders from your regular store orders. This will help figure out what you need to ship right away as opposed to when you fulfill.

All of the great features, combined with tech support, and good customer service make this app work so well. I mean it, if you use Shopify or want to use it and launch a successful Kickstarter, definitely use Crowd Control. They will accomplish the job well and save you money in the process.