Crowdfunder: Pre‑Order Promos , Počet recenzí: 106

Celkové hodnocení
4,6
Počty podle úrovně hodnocení
  • 88 % hodnocení s 5 hvězdami
    93
  • 7 % hodnocení s 4 hvězdami
    7
  • 1 % hodnocení s 3 hvězdami
    1
  • 1 % hodnocení s 2 hvězdami
    1
  • 4 % hodnocení s 1 hvězdami
    4
31. srpen 2023

The app will not load. I've needed to make time sensitive changes to campaigns but this app is not reliable and will go days without loading. They just need to fix this reoccurring bug and then I would have a bit more trust in this app...

Plushfoundry
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář Ethercycle odpověděl 1. září 2023

I took a quick and the issue is your trial is expired. On login, it'll ask you to approve app charges. Once you approve the app's charge, you'll be able to access it.

20. listopad 2022

I would give this app no stars, if I could. There is no way to uninstall the application, once it's on. I have been trying for hours, to get rid of it and they charged me before I could figure it out.

Myth Kinz
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář Ethercycle odpověděl 21. listopad 2022

I'm sorry you had a frustrating experience with Crowdfunder. We received your support email at midnight on Sunday, and responded six hours later. To remedy the situation, we've refunded your app charge in full, and I've requested access to your store. I'll give you a call this morning if I don't hear back. -k.

27. srpen 2022

Extremely disappointed! I've spent 3 hours figuring out how to publish the campaign but I couldn't figure it out. It was such a frustration for me.

Groovy ToeJams
Spojené státy
Doba používání aplikace: 11 dny
Vývojář Ethercycle odpověděl 28. srpen 2022

oh no! we're sorry that happened to you. If you email support@ethercycle.com with what you're trying to do, we'll troubleshoot the issue, and record you a screencast running through how to set up your campaign.

EDIT: I found part of the problem: The email address we had for you (s*****t@***.com) is undeliverable. Our proactive onboarding/support emails never made it to you. I called the number we had for you and left a voicemail, hopefully it gets to you.

19. duben 2023

Every time I click Published theme, it always prompts We're sorry, but something went wrong.
If you are the application owner check the logs for more information. I'm fucking pissed off, shit.

stokevoltaics
Hongkong – ZAO Číny
Doba používání aplikace: 24 hodinami
Vývojář Ethercycle odpověděl 19. duben 2023

I'm really sorry to hear that you're experiencing issues with creating a new campaign in Crowdfunder. I understand how frustrating that can be.

I'm more than happy to help resolve this problem for you. To provide a clear timeline, you installed the app at 3:15 am our local time, gave a 1-star review half an hour later, and raised a support ticket at 3:54 am. We initiated an investigation at 6 am and estimated to resolve the issue within the same day.

Thank you for your patience, and I look forward to helping you resolve this issue.

1
1