Recenze (8 044)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 96 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
9. březen 2024

Transparency with them is just what a new business owner needs, and so far it has exceeded expectations! Karen Jiang, their agent was so direct and efficient hope to get her again next time I have a question or issue.

Sea Sight
Spojené státy
Doba používání aplikace: 10 měsíci
29. duben 2024

I had a fantastic experience with Raymond He who helped resolve a complex dispute with professionalism and ease. He communicated attentively, explained the resolution steps clearly, and even followed up to ensure everything was settled to my satisfaction. His exceptional service not only resolved my issue efficiently but also exceeded my expectations. Highly recommended!

Verteasy
Německo
Doba používání aplikace: 3 měsíci
5. červen 2024

I recently had the pleasure of interacting with CJ's support team, and I am thoroughly impressed. The team was exceptionally responsive, knowledgeable, and genuinely committed to solving my issue. From the moment I reached out, they handled my inquiry with professionalism and efficiency, ensuring that I had all the information and assistance I needed. Their dedication to customer satisfaction is evident, and they went above and beyond to make sure my experience was smooth and pleasant. I highly recommend CJ not only for their top-notch products but also for their outstanding customer support. Five stars!

Veloxea
Spojené arabské emiráty
Doba používání aplikace: 27 dny
17. květen 2024

I entered a chat with Ken for an issue I need to resolve. He was very helpful and patient with me. He walked me through each step and gave me videos and pictures as a reference for me to follow. I am very satisfied with CJDropshipping's quick customer service. I will be recommending this to anyone who asks!!

Suga & Saas
Spojené státy
Doba používání aplikace: 2 měsíci
29. březen 2024

CJ provides a great fulfillment service, very reliable and quick shipping. Customer service is also so really amazing as you get your own agent who will help anyone at any time. I am very pleased and happy with the care and attention that I have received especially from Linda Feng who is very attentive and thus very helpful in every regard.

StudyDevices
Německo
Doba používání aplikace: 2 měsíci
25. duben 2024

Sita Cui is been great support. I am just starting with CJ I hope that they will not change with time.

Homestyle Hero
Německo
Doba používání aplikace: 3 měsíci
10. květen 2024

This App is amazing
We have a new shop on Shopify + CJ DROPSHIPPING.
The customer service is very smooth. I had Alan to take me through all the features: he is so friendly and knowledgeable. Top man

Focus Smart Products
Spojené království
Doba používání aplikace: Asi měsícem
19. březen 2024

I would like to say, I am impresses with the customer service is. They really try to find a way for you to be successful and always friendly. I have been dealing with Carrol Tu recently and she has really went out of her way to help, even more then the customer service that have monthly fees I have tried in the past. Thank you CJ and Carrol , A++

OptimaOrigin
Spojené státy
Doba používání aplikace: 5 měsíci
24. březen 2024

CJ offers outstanding fulfillment services known for their reliability and prompt shipping. Their customer support stands out for its exceptional quality, providing dedicated agents who cater to all our requirements. We are extremely satisfied with the attention and care we've received. Additionally, their user-friendly system surpasses those of other 3PLs and fulfillment services we've used previously. Suki Huang's responsiveness and assistance were particularly noteworthy.

Concordia Style Boutique
Spojené státy
Doba používání aplikace: 5 měsíci
28. duben 2024

Title: "Exceptional Support and Resolution: A Testament to Zoey Zheng's Remarkable Service"

In a world where customer service can often feel impersonal and indifferent, encountering someone like Zoey Zheng is a refreshing reminder of the difference that exceptional support can make. From the moment I reached out with my issue, Zoey's dedication to resolving it was evident. Her professionalism, efficiency, and genuine concern for my needs surpassed any expectations I had.

Zoey's expertise in handling customer inquiries was apparent from our initial interaction. She not only listened attentively to my concerns but also asked insightful questions to fully understand the nature of the issue. Her ability to communicate clearly and concisely ensured that I was never left in the dark about the progress of the resolution process.

What truly sets Zoey apart, however, is her unwavering commitment to finding solutions. She tackled each obstacle with a tenacity that left me in awe. Despite the complexity of my problem, Zoey remained composed and resourceful, exploring every avenue until a satisfactory resolution was achieved.

Furthermore, Zoey's empathy and warmth made the entire experience feel personalized. She didn't just see me as another ticket number but as a valued individual with unique needs. Her genuine care and consideration transformed what could have been a frustrating ordeal into a positive interaction that left me feeling heard and appreciated.

In addition to her exemplary customer service skills, Zoey demonstrated a remarkable level of professionalism throughout our correspondence. Her responses were prompt, courteous, and filled with a genuine desire to assist. It's evident that she takes great pride in her work and goes above and beyond to ensure customer satisfaction.

Thanks to Zoey's dedication and expertise, my issue was not only resolved promptly but also with a level of care and attention to detail that exceeded my expectations. Her exceptional service has undoubtedly left a lasting impression, and I wouldn't hesitate to recommend her to anyone in need of assistance.

In conclusion, Zoey Zheng is more than just a customer support representative; she is a shining example of excellence in service. Her commitment to her role, coupled with her exceptional skills and genuine empathy, sets her apart as a true asset to any organization. If you're fortunate enough to have Zoey on your side, rest assured that you're in the best of hands.

TINTINOS
Spojené království
Doba používání aplikace: 28 dny