CJdropshipping: Much Faster , Počet recenzí: 7 758

Great agents, quick response and helpful answers. my agent Billy Shi doing good job, thank you!

Martin was a great help. Very nice and easy to work with. He's the best. He makes CJ a great company

Im really happy to work with CJ especially with my agent Fiona she resolve issues very fast. I would definitely recommend cj to anyone.

Very fast and friendly support team. Employees solve any issue with a deep dive into its essence. The quality of the answers is also high.

Great app. Customer service is excellent. Special thanks to Skye Zhu and Sean Lu who are very helpful and very responsive. Resolved my issue with 2 hrs. Congratulations to the team.

By far the best Supplier, Their customer support team is really good, and they're always there to help, Most of the time Ken helps me out with little problems, He's really helpful, By far I'm having a great experience with CJ, Only one problem I faced till now is their pricing of the products, sometimes their pricing is on higher side as compare to Aliexpress or even compare to Zendrop, Other than that everything works fine.

Excellent help and support from the representative. Guided step by step with the help of the screen shots and able to resolve the issue immediately. Thanks once again!

Firstly, CJ agents make all the users write 5-star reviews and mention their agent names. These are (90% of the total reviews) not authentic and are asked by CJ agents to put.
Secondly, their communication is absolutely disastrous. Every time there is a problem, a new CJ rep joins the chat and makes you go through all the same steps. Moreover, one of them tells you to do one thing and another tells you to do the opposite. They made me invest thousands of euros into buying inventory before Chinese New Year. Then one of the reps said that I don't need to do anything; all orders will be deducted automatically from the inventory. However, 2 weeks later, all orders are processing and they said it's my fault because I didn't click "deduct from inventory". They asked me to cancel all my previous pending orders and make new ones. I cancelled all my previous orders, but there is no such option to "deduct from inventory", so all my customers think I scammed them and my Facebook ad account is being blocked as well as the Stripe and Paypal payment processors are flagging me for fraud. I lost all the money I ran on Facebook ads, payment processors held all my money and returned everything to customers and CJ made me invest in inventory, which has no way of accessing so more money is stuck there.
Thirdly, they make fake promises. They promise that your problem is resolved, and after waiting for longer than they promised, you contact them again and they treat as if no complaint was ever made and they ask you all the same questions all over again and take the same steps again, and then they ask you to disconnect from the chat because they say they will handle it, and later when you try a third time, the same problem from square-one all over again.
I wanted to give them 0 stars, but I'm giving 2 stars because if you are just trying to start a new product and wanna test it out, then it's okay. Although their processing time is super slow, 1 -2 weeks just process and not even start shipping, even when selecting extremely expensive DHL express method. But it you actually wanna do business, then probably best to stay away from CJ.

@Fionnuka helps me ever i need something. Thanks

If you do dropshipping then you will love CJ. It gives you all the abilities to create the endless bundle possible. You can easily mix and match each product to increase your AOV. And CJ's staff, especially Ms.Bianca is very friendly to support you along the way. The shipping time is fast too.