CJdropshipping: Much Faster

Nancy Wu is the best agent ever! She always helps me with all my issues, and questions, and is always helpful. CJ Dropshipping became my favourite supplier, mainly because of the great customer service, and awesome products!

I talked with consultation service provider Camila ZHU she explained me each and everything and very nicely solved my problem. Thanks to Camelia zhu

I recently had the pleasure of interacting with Mary Li from customer support, and I must say, her level of service was outstanding. From the moment I contacted her, she was incredibly helpful and went above and beyond to ensure that my issue was resolved in a timely and efficient manner.

Mary demonstrated a deep understanding of the product and was able to quickly identify the root cause of my problem. She patiently explained the solution to me and made sure that I was completely satisfied before ending the conversation.

What impressed me most about Mary was her professionalism and her genuine concern for my satisfaction. She treated me with the utmost respect and made me feel like my issue was her top priority. I can honestly say that Mary is one of the best customer support representatives I have ever had the pleasure of working with.

In summary, Mary Li is an exceptional customer support representative who takes her job seriously and goes the extra mile to ensure customer satisfaction. Her professionalism, expertise, and dedication to her work make her an invaluable asset to any organization. I highly recommend Mary to anyone in need of quality customer support.

A great customer service, they are professional and supportive. I highly recommend Rebecca Lin. She was so friendly, professional and decent.
Thank you Rebecca!

Had a few questions about shipping and sourcing and the agent "Ceci" had clear, and very quick responses! Easily answered my questions, Thank you Ceci!

My CJ rep Elsa Tong is very responsive to my requests for help and the overall process with CJ ordering and fulfillment to date has been a positive one.

I had a few smaller problems in the beginning, but the support team did a great job managing them. I am very pleased with my new Agent Lucy Lui. She did a great job helping me out with the products search, etc.

Perfect support, my personal agent Cassiel was very helpful. I had a problem for the packaging of my product, together for several days we looked for solutions.Very available. Thank you so much.

Very slow delivery. I have two customers still waiting for their items from Nov. 25, 2023. Ridiculous!!!!!!!!! My Shopify Store is going to go down with the amount of time it takes to ship and deliver to my customers. Thinking of dropping CJ for my store.

The best!