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This is the best app for order fulfilment, shipping and customer service. My agent, Blandine is simply the best. Fast, responsive, polite and always helpful. I don't know what I would do without her. 10/10 I will keep using this service.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Excellent customer support by CJdropshipping. Arlene was very quick to respond to my queries and gave me the exact answer I was looking. Thank you Arlene!
Great Service! Irene is very helpful and nice!
Ive been working with CJdropshipping for few months now and i can easily say that they are the best in their business! Sourcing and selling products have never been easier. And most importantly the professional customer service that is always ready to help. Strongly recommend!
I had the chain of working with Danny Xiang who is super professional. I got my answer quickly. I would like to work more often with competent people like him
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
This app is really successful. It's great to have Danielle and her support team behind this success. Thanks Danielle :)
CJ Droppshipping SUCKS big time!
I have orders that have been in the "processing" stage since January 25th, today is February 12th!!!! I've been chatting with customer service every night for weeks, and each time I get a different reason as to why my orders haven't been mailed. My customers are starting to ask for refunds now. Every day I get at least two emails requesting refunds from customers. CJ Droppshipping SUCKS big time!
Hi dear, We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number to us? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.
Fast customer service.
Phoebe Lin cleared all my questions and helped me a lot.
She was very kind and attentive.
Thanks!!
Thank you very much Leah for helping me, today I had my first order ever on my store and I wouldn't be able to fulfill it without her help, very much appreciated and looking forward for future conversations :)
great service and I'm so happy with the support, very friendly and have a good work process. i was having problem in cjdrop because it's my first time in drop and they help me a lot
Thank you for your feedback! Your approval is our motivation.
I spoke with Cristina Chen
today, Cristina Chen was super helpful and extremly patient . I am grateful for Cristina's assistance and willingness to help research and resolve my issue.