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They offer a nice variety/selection of products. Unfortunately, they don't properly notify you of an issue right away, and I've had a few issues that have caused me to lose sales and have to refund customers.
CJ makes the whole process of fulfillment easy. I am lucky to be working with Park who has been incredibly helpful.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
CJ Dropshipping as the potential to be a game changer. The offer a wide variety of services like, sourcing, shipping, taking product photo's / videos and much much more. The fact that they have 2 warehouses in the U.S is important. There are a lot of thing they need to fix, there is a lack of transparency and processing times can get slow. The website is very badly optimized making it unresponsive and the website structure is confusing to say the least. But they do provide something that is hard to find, and the fact that you get assigned your own agent for customer support is smart. My agent (Miranda) is great, she helps me with buying bulk, and answering questions i may have, and gives her full dedication for my business. I would give her 5 stars.
To summarize: CJ is an platform that is not quite there yet, but with a couple of changes and overhauls, they can be a true game changer in the world of dropshipping.
Thank you for your compliment. We will do better in the future. Have a nice day!
I am very happy with this service. Great Agents & Support. They offer many services like sourcing. 5⭐
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
I was very pleased with their customer service. Ada was very helpful in helping me resolve my problem.
Thank you for your feedback! Your approval is our motivation.
CJDropshipping has been a great experience. Even better than others which have a paid annual subscription up to $500+. What has most impressed me however is the personal agent assigned to you - for me it's Saturn Wang, who went above and beyond in helping me source my product, helping me with issues such as customer cancellations, and even negotiating pricing with suppliers. He literally sourced me products and variants the SAME day while competitor PAID dropshipping services take up to a week even when you link an aliexpress variant. Cannot recommend highly enough - I've had my current success thanks to CJ and the amazing agent Mr. Saturn whom I've been assigned :)
Very good alternative to AliExpress. Allows you to process orders with better delivery times than AliExpress. Really professional service despite the time differences it can have with your personal agent (I'm based in France) but you can still contact the chat employees who are very reactive! My personal agent Sharon is very attentive and does her best to provide solutions to each request. However, there are always improvements to be made on the platform itself (to better track customer orders, filter them and export them faster) but this concerns web development and is therefore another subject. I recommend the application, if you don't work with an agent yet.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Really good for dropshipping. They assign a private manager. They are really helpful. My manager Sita Cui is just really helpful for me.
Great Customer support by Cucheng. Happy working with CJ.
Hope to establish a long-term partnership.
Reliable shipping and good integration. Agent Cassiel is also helpful and responsive in follow up and answering queries. Can improve in having more accurate product description and pictures. In addtion, the CJ JL express tracking information dont work. Other than that, overall would recommend using this platform for dropshippers who are just starting out.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!