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We love their Service. Especially the fact that we have an agent assigned to us, Shelly has been incredibly responsive and makes sure we have everything we need, she has made our experience very very good. We ordered products for an event/trade show we are participating in, and they got it in for us on time. Also, they noticed a few damaged products before shipping and reached out to us to let us know, about replacing the damaged products. All the products we received were in perfect condition. Most of the products at our store are actually sourced from their listings.
I am very satisfied with the services of CJDropshipping and Kitty Luo. Kitty is very responsive and helpful.
I had a minor issue and a few questions about my account, Alina Liu was able to answer and solve everything! Great customer service. Thank you Alina!
Great D2C company and good experience my agent peter is pretty nice. he goes out of the way and help it, he provide better recommendation what to do when order have several items and some time DHL express is better shipping option. Thanks
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
I had the pleasure of interacting with Mary Li and I couldn't be more impressed with her customer service skills. She was extremely helpful and patient, answering all of my questions with clear and concise explanations. Her friendly and professional demeanor made me feel at ease and ensured that my experience was a positive one. I highly recommend Mary Li as a chat supporter and I am confident that she will provide excellent service to anyone she assists.
i had a really nice service from Chandy Chen, thank you.
If you are a dropshipper, CJDrophipping is the best option for you. They are doing a great job and you can always count on the 24/7 customer service, which is hard to find in other companies. For example, Abby Lu helped me today with a little problem that I didn't know how to solve, but she had enough patience to help me out. She also helped me to find a better shipping method, which was even cheaper than I expected. Thanks, Abby!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Estella was very helpful and answered my questions very quickly, I had reached a road block with one of the products I wanted to sell and she was able to fix it for me in no time at all
I had a question on my order status and Ken promptly assisted me. Thanks so much!
Arlene Nong is the reason I have a deep appreciation for CJ Dropshipping, as she seamlessly streamlined every aspect of the order fulfillment process for me, making it incredibly easy and hassle-free.