CJdropshipping: Much Faster

Products could use more description but customer support staff are very helpful! Thank you to Zoey Zheng for all her help.

CJDropshipping is far superior to any of the other dropshipping companies I have dealt with! Not only do they have 24/7 support just a click away, but they also get orders shipped to the USA in about 7-10 days. That is unheard of without an agent. If your nitch isn't on CJ submit a sourcing request and see if they can find it. It is well worth your time! UPDATE:
While I still believe my previous review to be mostly true, I have run into a situation in which I no longer have CJ Dropshipping installed in my store. What happened is one of my customers was sent the wrong product. The customer sent me an email with the picture of the item, which is different from the product ordered, I sent the photo to CJ to request a refund for the wrong product. I thought it would be no big deal, but I was wrong. Instead of covering their mistake and issuing the refund, they accused me of photoshopping the item to look incorrect. My store is still in its infancy and while I don't have a lot of orders at this time, I do not wish nor have time to deal with this in the future when my store starts doing more volume.

Ryan Chan always answered my questions and handle my request efficiently! He has so much patience and really easy to communicate with.

amazing app, very helpful support staff! Highly recommend to those who are looking to get into this business.

TOTAL SCAM BE CAREFUL !! Be aware that all positive feedbacks here are FAKE. Before each order they send you a message asking to add a review on Shopify. THEY STOLE MY MONEY. I paid for a big order and 40 days after it was not shipped. I asked why, and they told me I had to pay 100$ additional fees. And the following day they just blocked my account and stole my money. I never got a refund and never received what I have paid for. Hopefully, I opened many chargeback with my bank and they will soon be very surprised. My advice : NEVER BUY ON CJ !!! AT SOME POINT THEY WILL STOLE YOUR MONEY. There is a very good alternative : find an agent on Alibaba. It’s less expensive with better shipping fees and delays, and Alibaba will protect your money. Don’t trust feedback there, they are all FAKE and I reported this to Shopify.

CJ dropping is great in terms of shipping. Hugo Hu who is our support representative at CJ Dropshipping is indeed an absolute great with his service whose responses and actions are faster when contacted for any help. They even source products that are not available on their platform upon request. CON: This is in regard to processing time delays from what they actually mention for each product on their product page. Everytime an order is placed, we had to contact the support representative, to get it processed for delivery in their normal processing time. This may be a deterrent if many orders are to be placed. We hope CJ dropshipping will improve this by processing orders within their regular processing times mentioned for their products and without being contacted for each order. We hope to update this review later in 4 to 6 months with more stars and good customer experience.

I wish I can give a 0 star review. I mentioned Eric was helpful before, but after being helpful for 1 day and asking a favour from me to leave a 5 star review here, he has been absent for several days. (i guess he's really enjoying his days off) His backup colleagues are UNWILLING to help at all, they keep saying they will find his email for me but never did. I asked to switch for another "dedicated" agent. Here comes Leanne whatsapping me. She's able to be responsive, but when being asked to do sth, she is never willing to work. ^^ In the end? I have to refund my customer, just cause they failed to update the stock feed on their site, and ALSO failed to inform me even after I have raised my concern for the stocks. (she's unwilling to check the stocks' availability) I thought to give them another go and found a new product. AGAIN, when I asked about some details of the product. She failed to contact the supplier. It has been the 4th day, and still she couldn't find the supplier. lol I wonder how hard could it be to get in touch with someone these days! Sayonara CJdropshipping!

good app that have very meny products chose between butt the shiping cost is just way to high on meny off the products and that makes them unprofiteble because i cant have my custumers paying shiping that is even more expensive then the products they are buying and this is something i think needs to be fixed before i give you a five star review

The products that can be found are excellent.
Great support, fast and simple. Rebecca Zhang helped me quickly.

Shut out of account all week, customer service still has not fixed the issue. They take days to respond to each reply.