CJdropshipping: Much Faster , Počet recenzí: 5 659

I contacted customer support due to an issue with fulfilling a mixed-vendor order. Bonnie Gu initially responded and attempted to guide me through the process with the "batch update to orders" feature. However, this led to an unintended disconnection of all items in the order. The situation was made more difficult when the conversation with Bonnie was left unresolved.

Fortunately, Suki Huang stepped in and was instrumental in clarifying the confusion. Suki provided comprehensive answers to all the questions and navigated us through the correct process to isolate and address the issue with the item from the other vendor. The assistance from Suki was a stark contrast to the earlier part of the exchange, demonstrating both professionalism and a commitment to resolving customer issues.

I am grateful for Suki's intervention, which ultimately rectified the situation and allowed me to complete the order for my customer. The support provided by Suki was a redeeming aspect of the service experience.

I had difficulties communicate with some CJ agents to understand my problems & I got frustrated sometime to work with them, probably because of language barrier?. However Garrison Wong is great, he/she is fast in response, understand my problem & solve the issues quickly. Thank you Garrison! (5 stars for her)

To be Honest the service is very good and my assistant Zoey solves all my doubts perfectly, however I consider that there are certain things which I think would be better

I have been speaking with Lea. She's very attentive to my petitions and she's always ready to help with the shipping management. Very nice! Otherwise, I also like the fact that the customer service is always there to help. You rarely have to wait to get an answer, which is great for trust especially in the beginning.

Cj has been great. The attention is fast and always helpful. They also offered me a great discount for my product. My agent was Tracy and her service was great.

I get the clarity that i need whenever i am confused through the help of my support agent Amy Huang. She replies as quick as she can and help me understand the process. Thanks Amy - you’re awesome!

CJ has wide range of quality products and simplified sourcing, order fulfillment, and inventory management. Bin Han is an amazing agent - always quick to reply and help, and is very thought and kind. Highly recommend.

Cj is a very good platform for storing and shipping parcels around the world. A special thanks to my agent Aoki Gong who does an exceptional job as an intermediary. She is reactive, and finds solutions for me when I have problems. I recommend CJ.

It is very clear to understand and work, I am very satisfied when I started, now I am satisfied and even more once the first sale is made
And see the profit you will receive for each item sold

Great assistance, fast and accurate! I recommend it for now!