CJdropshipping: Much Faster

I am a new drop-shipper in CJ. Thank you very much to John Tao because he is patient to help me to solve the issue. I am very grateful to the excellent Customer Services provided by him. Thanks.

Thank you Connor. You really are an incredible mentor. Hope to get help from you always brother

Rami Wu was able to answer all of my questions, which was a lot of questions. I am headed in the right direction now and confident I am setting up my business correctly.

CJdropshipping is a great dropshipping app. Even though it's from China mostly, they are really much faster and more reasonable. I also had a good experience with Surind through their WhatsApp support helping me fix some technical issues.

Very good customerservice. Been having some struggles and someone named Angel really helped me out with it. I would very highly recommend CJ!

I am so impressed with CJ dropshipping so far. All the information you need in one place. No need to download every image individually. No need to souce the video. I had the pleasure of speaking with Linda today about a shipping question. Linda proved to be very professional, friendly and solved my issue within minutes. Thanks Linda and CJ!

Happy with CJ DROPSHIPING service, easy to use platform, available and quick answer by the chat online, thanks to Bonnie Gufor her help.

My business is growing and I’m expanding my investment in e-trade platforms. I’ve about $500K ready channel in Etsy, Shopify and EBay for that matter and heard that CJ is one of the best to go with for e-trade investments.
Over the last 1 month, 4 of my 7 customer orders from CJ caused my growing business serious damages because of orders hasn’t been dispatched on time, either it was of out of stock after I was given “tracking number”, or they tried to send me different product which wasn’t on the product pictures or the missing information at product page or not even responded after my several attempts.
I’m seriously unhappy with the experience and time I invested on CJ Dropshipping.
4 out of 7 means MORE than %50 of my orders are not fulfilled because of unprofessional business reasons or not solved to satisfy my needs the way I expected and I haven’t seen any attempt to kindly apologize or feel the need to correct mistakes.

It is unvlievable and I’m extremely dissatisfied due to your business solutions I’ve received from CJ over 1 month of my trial period of doing business.

How would you guys expect me to invest on doing business with you after all these?

CJ is extremely unprofessional, disrespectful and careless to its customers needs and expectations and CJ simply don’t care and not willing to handle what its customer expecting from them.

More than 50% Cancellation and Refund related disputes in 1 month proves how poorly running business CJ has that asked me to invest my money to do business with them.

Hope you find this complaint useful or send them your your supervisors if you really cares your client

Regards

"Luria XIE has really helped me out. The instructions were clear, and I knew what to do."

Krise did a wonderfull job. He is always prepared and give good guidance. This guys are amazing

Support Agent Ms. Wong did GREAT! Very quick, patient and helpful. (And knowledgeable!) She completely understood my questions and answered them very fast and well. Thanks again, Ms. Wong!