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Really fast response from operator. For me, they were always there when I needed help. Any recommendation.
Zoey helped me immediatly and solved my problem very fast. Great support and very kind! Thank you very much!
Sure thing:
Suki Huang from CJ Dropshipping was a huge help with my account issues—responsive, knowledgeable, and genuinely committed to solving my problems. Her support made a significant difference, highly recommend her!
Zoey was really helpful and had great customer service.
Surind was my agent, and he's quite amazing. Then Luna replaced him, and she's next level. She's so efficient, attentive and responsive. I'm grateful and confident to have such an agent helping me out <3
I had an excellent experience with CJdropshipping thanks to Rebecca's outstanding service. She was incredibly helpful, attentive, and efficient throughout the entire process. Her dedication and expertise made my experience seamless and enjoyable. Highly recommend her assistance!
PLEASE AVOID AT ALL COST!!. They are very dishonest and do not care about your business. I have tried them on and off over the years and this is my last time using them.
They are very dishonest and will ABSOLUTELY ruin your business. I paid for orders on March 1st. On March 6th I contacted my agent Vita Liu for an update as my orders were still not shipped. She advised me that they recently changed factories due to quality issues with the product, so I will have to wait 2-3 days for them to receive the items and ship.
On March 9th, orders were still not shipped so I followed up. Can you believe this lady was angry with me for following up on my paid orders??? She told to me tell my customers to be patient because they were further delays and orders will not reach their warehouse until March 13-15. Unbelieveable!
I had to issue refunds to my customers because no one wants to wait 20+ days for their package. This is after I paid CJ for 6-10 days shipping.
This is also in addition to providing wrong colour description. The colour on their photos is TOTALLY DIFFERENT from what the customers receive. Just Horrible!
They should honestly be banned from Shopify before they ruin other people's business.
USE AT YOUR OWN RISK! (ps. majority of their 5-star reviews are FAKE! They are given in exchange for free coupons)
Accurate and fast replies on time. Great job ! They are very understanding
CJDropshipping works perfectly for me. My personal assist Corry helps me with everything and responds quickly. And the CJ is free to use.
Working with Miya has been an absolute delight! Her responsiveness and getting ability to get the job done has made the entire experience exceptionally smooth. I highly recommend Miya for her efficiency and amazing service – an absolute pleasure to collaborate with!