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Vita Liu was customer service for Cj drop shipping, she helped me as much as she could. She sent me screenshots and everything. I have yet to rder things from CJ but so far it has been great
Customer service is really quick to respond. I've communicated with Peter, Helen, and Abby, and all have been great! Update: shipping times would be the main problem I'm experiencing, so luckily I did not scale. Pretty much all of my complaints are about shipping as it takes quite long to update (yes, it's clearly listed on my site). Many packages are sitting at the destination airport for over a week with no update, and CJ isn't really able to provide any further info.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
La página de cjdropshoping lleva días marcandome en la lista " lo sentimos no encontramos datos" Ya envié correos y no me han respondido Me gustaría saber si su página está fallando
Dear customer, if you have any questions about CJ, you could send an email to us. This is our contact way: support@cjdropshipping.com. We will reply to you. In addition, you could enter the chatting room to get help from your agent and she/he will fix your problem.
Feel free to consult an online agent in the chatroom: https://chat.cjdropshipping.com/?autoArtificial=1#/newChat
very good
Complicated adding review process. The font size on the site is way too small, hard to locate things. Frustrating experience for a starter like me. Will uninstall the app.
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.