CJdropshipping , 4.912 değerlendirme

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30 Haziran 2023

I cannot express enough how thrilled I am with the CJDropshipping app. As an e-commerce entrepreneur, I've had my fair share of frustrations with various dropshipping platforms, but CJDropshipping has completely revolutionized my business. Not only has it exceeded my expectations, but it has also simplified and streamlined my entire dropshipping process.

First and foremost, I would like to extend a heartfelt thanks to Fiona and the entire CJDropshipping team. Their unwavering commitment to customer satisfaction is truly commendable. Fiona has been an incredible support throughout my journey with the app, promptly addressing any concerns or inquiries I had. Her dedication and professionalism have played a significant role in my positive experience with the platform.

One of the standout features of the CJDropshipping app is its user-friendly interface. Navigating through the app is a breeze, even for those with limited technical expertise. The intuitive design allows for seamless product sourcing, order fulfillment, and tracking. It significantly minimizes the time and effort required to manage my store, enabling me to focus on other critical aspects of my business.

The extensive product catalog is another aspect that sets CJDropshipping apart from its competitors. The app offers a wide range of high-quality products at competitive prices. I appreciate the attention to detail given to product descriptions, specifications, and images, which helps me make informed decisions and present my customers with accurate information.

Order fulfillment has been a breeze with CJDropshipping. The integration with multiple fulfillment channels ensures efficient processing and timely delivery. I can easily track the progress of each order and provide my customers with accurate shipping updates. This level of transparency has undoubtedly helped me build trust and loyalty with my customer base.

Furthermore, CJDropshipping's exceptional customer support is truly unmatched. The team is incredibly responsive and knowledgeable, always ready to assist with any concerns or issues that may arise. Whether it's via live chat or email, I've received prompt and helpful responses, making me feel valued as a customer.

Lastly, the app's commitment to continuous improvement is evident. The developers regularly update the app, introducing new features and enhancements based on user feedback. This dedication to evolving and adapting to the needs of its users further solidifies CJDropshipping's position as a market leader.

In conclusion, I highly recommend the CJDropshipping app to any e-commerce entrepreneur seeking a reliable, efficient, and user-friendly dropshipping platform. Fiona and the entire CJDropshipping team have created an exceptional tool that has transformed the way I conduct business. Thank you, Fiona, for your exceptional support and for being an integral part of my success with CJDropshipping!

Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:24 gün
1 Eylül 2023 tarihinde düzenlendi

On 1 Sep, Zoey helped me check the USPS tracking number of one of my orders. Many thanks again!

On 18 Aug, Rebecca helped me confirm if CJPacket Eub has a tracking number. Many thanks again!

On 13 Aug, Rebecca helped me check if my products have been dispatched by their factories. Many thank again!

On 11 Aug, Arlene helped me check if my products have arrived at CJ warehouse, explained to me what will happen if the local shipping courier fails to deliver the parcel.

On 9 Aug, Le helped me get the UPSP tracking number for one of my orders, and also sent me the website which I can use to track the parcel. Many thanks again.

On 27 July, Cheria helped me check if my product had been sent by its factory, and is on its way to CJ's warehouse for quality check. Her help is timely and professional, many thanks again!!

On 16 July, Sita Cui helped me check if one of my products has reached the CJ warehouse, and showed me my quality check photos. The Sita help me urge the shipping team to ship the product fast. Many, many thanks for her effort!!

On 15 July, Remi helped me solve the issue of undelivered order by giving me the name of the local courier, and its phone number. Many many thanks again!

On 8 July, Remi explained to me how to use CJ's Service Product function, how CJ will process the product I sent to CJ, and what steps are involved in making the product ready to be shipped. Many thanks for the professional help!

On 29 June, Agnes explained to me how to use CJ's Service Product Function. She is patient and professional, many many thanks again!

On 28 June, Remi helped me solved the undelivered product issue. Remi sent me the order's USPS number, USPS's phone number and email address. Many thanks again!

On 27 June, Rebecca helped me send a message to the purchasing team to ensure it will buy products from the supplier I prefer. Many thanks again!

On 19 June, Cristina helped me get USPS tracking number for my order. Many many thanks!!

On 19 June, Zoey helped me get USPS tracking number for my two orders. Many thanks again!!

On 13 June, Sita Cui explained to me how could I control the sources of my product, and the way to make things work out. She is so amazing and professional!

On 12 June, DONNA helped me confirm the sources of my products which helps me sell confidently. Many thanks again!

On 11 June, Bruce Lin helped me confirmed if my products' suppliers are credible. Many thanks again!

On 11 June, Arlene helped me submit a ticket to check if a product is made-to-order. Many thanks again!

On 4 June, Connie Jin addressed my concerns about sourcing products from credible brands. Her answers are timely and professional.

I came across a problem related to order status. I asked for support from CJDropshipping through WhatsApp. My question was replied to within 30 seconds by Bruce Lin. She helped me solve my problem professionally and timely. Thank you again here for Bruce :) Moreover, Rebecca helped me solve the problem of missing product quickly.

On 12 April, Alan helped me stop a dispatched order and change its shipping address.

On 4 May, Ken helped me solve the customs duty problem faced by my customer; Ken sent me the customer's DHL tracking number and the German DHL phone number she could use to pay for custom duty.

On 15 May, Remi helped me solved undelivered product problem by sending me tracking number and local courier phone number. Many thanks again!

On 19 May, Remi helped me check when one of my orders will be shipped.

On 27 May, Remi helped me check the DHL tracking number of one of my orders. So that I can share it with my customer. Many thanks again!

On 2 June, Sita Cui helped me check when several of my orders would be shipped and helped me check an order's USPS tracking number. Many, many thanks and appreciation!!

Soft Classic
Birleşik Krallık
Uygulamayı kullanma süresi:10 ay
1 Nisan 2023

CJ Dropshipping is the BEST supplying company for Dropshipping and also for non-dropshipping products. They can handle stock in many different countries.
The best thing they have is their service, in our case, Mandy Liu helped us to plan a trip to china, develop many products, improve our quality, and more! We always got a very nice service from her and that's why we stick with CJ dropshipping.

It's the only platform that has this kind of "agent" support. The quality is amazing, Mandy's English is VERY good, we did lots of videocalls to solve problems and she could handle thousands of inquires from our 30+ people staff.
I would recommend CJ dropshipping to start dropshipping, but also for companies looking to scale up. If you have the luck to have a great agent as we do, you can scale the company and get even better prices than going by yourself. + You get amazing service and support.
We feel completely safe with CJ and that's thanks to their quality, and supportive agents, in our case Mandy <3

We had some problems in the past when scaling and customizing the product at the same time, and Mandy even went to factories on the weekends and slept there.

That's all from our experience of working over 3 years with CJ. I had experiences with other services before and they were expensive and non-professional. So I'd recommend to use CJ dropshipping 100%

Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
1 Eylül 2023

CJdropshipping customer service, but especially Niky my personal Agent has been amazing. Even if things seem impossible and/or beyond their control, they do everything in their power to fulfill orders, provide missing information about Products like Certificates, etc. as quickly and efficiently as possible and keep me informed along the way. I've bothered my Agent, Niky, every day for the last month. Each time, she responds with kindness and goes above and beyond to assist. Always a pleasure to work with Niky and CJdropshipping.

Uygulamayı kullanma süresi:Yaklaşık 1 ay
21 Haziran 2023

Like every starting business, there is always some hic-cups that comes along the way while learning the system and processes. I was lucky to find Rebecca who helped me with my questions and identify and guide me to solve my problem with an order that was sourcing but it went to CJdropshipping instead of the correct vendor that had the product. So far I have a pretty good experience with the service every time I need something.

Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 ay
29 Haziran 2023

When I had a question about a product, I was helped immediately and in a friendly manner. The employees were very well informed and were able to answer all my questions. They really went the extra mile to make sure I got the best solution for my issue.

What particularly impressed me was the speed of her reaction. My requests have always been answered promptly and they have made every effort to accommodate my needs as quickly as possible.

The customer service from this company definitely exceeded my expectations. It's so refreshing to come across a team that genuinely cares about their customers and are willing to offer advice and assistance.

I highly recommend this company's customer service. If you're looking for friendly, fast and helpful customer service, then you've come to the right place. Many thanks to the team for the great support!

Uygulamayı kullanma süresi:3 ay
29 Temmuz 2023

I have been using CJ Dropshipping for a while, loading up my store with products and have just done my first mock order. I have had a few issues with use but have had my queries quickly resolved with my agent Sita Cui. Sita replies very quickly and has a wealth of knowledge regarding anything CJ. The service has been amazing so far. I would recommend this site, it's easy to use, the prices are great and the there is a wide variety of products to choose from and customer service is some of the best I've had. I am yet to see how the shipping process goes but if it is anything like my experience so far, I'm sure it will be good. Thanks again, Sita and CJ, you're awesome.

Go Dinkies
Uygulamayı kullanma süresi:6 ay
30 Nisan 2023

I am happy to write a five-star review for my CJ Agent, Gina. Over the course of 10,000+ customer orders, Gina has consistently demonstrated exceptional professionalism and dedication to customer satisfaction.

One of the things that has impressed me most about Gina is her promptness in handling customer order changes. Whether it's a last-minute adjustment or a complex request, Gina has always been able to handle it with ease and efficiency, ensuring that our customers receive their orders exactly as they want them.

In addition, Gina has a knack for sourcing hard-to-find products and negotiating the best deals for our business. This has allowed us to keep our prices competitive while maintaining high-quality standards for our products.

Thanks to Gina's efforts, we have been able to keep our customers extremely satisfied and have a very low chargeback rate. We have received numerous positive reviews from our customers, many of whom have praised the level of service and attention to detail that Gina provides.

Overall, I highly recommend Gina as a CJ agent. She is an asset to our business, and I am confident that she will continue to provide exceptional service to all of her clients.

Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 ay
27 Mart 2023

We love working with CJ, they provide fast shipping experience.

One of the thing we love the most is their private agent, and we are speaking Lori specifically. Lori provides fast and reliable support whenever we needed it. We have been working with different company before, and Lori is one of the best support we met.

Lori not only assisting us the ordinarily task, such as scouring, checking system issue, checking inventory, etc. She also offer custom support that only few agent can offer. It makes our business very easy to operate, without us to worry about too much.

I would love to give 5 fives to CJ and Lori.

Paw Roll
Çin Hong Kong ÖİB
Uygulamayı kullanma süresi:Neredeyse 3 yıl
13 Mart 2023

I had some issues that needed to dispute, I thought I done it right after many attempts and speaking with an agent but still didn't work. This time I spoke with an agent name "Whalen" from CJdropshipping and I figured it out. He/she helped guided me through the process and it was pretty easy if I understood the first time. I just learned some new which will be helpful in the future.
Thanks Whalen for your patients and friendly helped, huge appreciation :)

Too Pretty Boutique
Uygulamayı kullanma süresi:2 ay