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Vita Liu was very helpful and thorough during our conversation on getting my sample products ordered for my official launch. Vita also helped in the areas that I seemed to get confused on by sending visuals to help me along the way. I look forward to working with her throughout my e-commerce journey. So far things are looking very positive from the customer service perspective. Thank you Vita for your assistance.
CJ is doing a terrible job during difficult times like COVID19. I have 100+ packages which are not delivered for 2 months already. I understand the pandemic is causing delays but CJ is not doing anything about solving this problem! They are just blaming the freight forwarder SF Express. What a fraud! Must act like an international company and resolve the problem instead of saying "wait patiently". Terrible!!!
Sincere sorry for your bad experience. Please contact us by Email. support@cjdropshipping.com We will try our best to solve your problems ASAP.
And CJ is always devoted to offer the best service and help every drop shipper from start to success. Best wishes!
I'm only giving 4 stars because I had the best agent and she did everything she could regarding 2 of my orders got lost so they had to refund 1 of my orders took over 30 day's to get and a few items I order was out of stock and I was not notified until after I placed the order. All I can say is use them at your own risk
Lydia has been very helpful in answering my questions during the set up of my store. Many thanks, really appreciate the fast customer service.
CJDropshipping is a really nice service! My agent Aketa Xiang is always available to help me, fix problems, and answer my questions.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Great App and service. Their support team is outstanding. Especially Helen, she is very helpful, fast, supportive and friendly. Highly recommend.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
William Wei helped me. It's an easy app to use, though I find the shipping too high to compete with others. They do a great job if you ask them to find something out for you.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Es un método muy conveniente y sobre todo ofrece facilidades, los agentes están operando todo momento, en mi caso June es muy amable y me brinda soluciones muy prácticas y rápidas
fast and effective assistance thousands of products to choose from I recommendand it many suppliers to choose from one of the best apps to find reliable suppliers
May 17, 2023
My personal Agent Bird was very helpful. Answered questions right away and solved the problems. In addition, she has also been nice and friendly.
Thank you bird :)