CJdropshipping: Much Faster

I wouldn't suggest using this platform. The prices are much higher compared to AliExpress or Xendrop. Shipments are consistently delayed, and about 70% of the time, they request additional money for shipping after you've already paid the initial shipping cost. They seldom issue refunds for order problems, and they even blocked my account when I tried to dispute a payment after they repeatedly refused to refund me. Now, I'm switching to more professional and superior platforms.

Since beginning 2023 I started my store. Now October I went to do a test purchase on 10/13 and after logging into CJ the order was no where to be found. The order was automatically marked fulfilled in Shopify only to be not available in CJ. After 2 hours of trying to find the order, the wrong order was synced to the account from another app. In 5 minutes after un-susccessful attempts to get product synced to store after being told after 'listing' item you have to still 'connect' it to the store the correct order still was in 'Invalid order' spite being a CJ drop ship item. I decided to delete the account because the order could not be fulfilled through there wacky & overly complicated system. It shouldn't not have taken 2 hours of screen shots of the product I was trying to do a Test order on. The agents were unhelpful and incapable of resolving the problem. They only send you to FAq's instead of communicating because of there limited English and reading skills. I wasted 6 months and 2 hours, no more.

this is my first time ever leaving a bad review on a shopify app... trash customer service. Literally every shopify app has good service but CJ is so expensive and customer service is awful

My expierence with agent Yori Lin wasn't good in my opinion.
The orders were sent too late and i got lots of complainmts and my PayPal blocked thanks to them.
I highle DO NOT RECOMMEND working with CJ Dropshipping.

Horrible experience. Full of delays and bad information resulted in very angry customer, chargebacks, bad review spams.

If I could give 0 star I would.

Had 3 problems with them when it came to bad information the worst one is as follows. I ordered a product wihch was stuck in transit and had a invalid last mile tracking number. After asking them whats happened they gave me a random one which was created on the day and hasn't moved for 2 months. After talking to support for over 2 weeks they kept just saying wait and after complaining to them they told me to open a ticket. The ticket took 2 more weeks of them saying wait and after complaing to them they told me to get the refund I need to open a dispute. Finally after opening a dispute I though it would be fast. But no I was wrong after 2 more weeks they are just message me "sorry, we're still waiting" after everything i ask.

ZERO STARS!!! FRAUD !!! BEWARE!!!!
I ordered mid august & by mid September the package sat for over 2 weeks at the local delivery station due to “weather delay” . When I reached out to them they let me know tjay the package was lost & that they emailed the company to let them know as well. Reached out to customer support to file a dispute for my package & now it’s mid November & I’ve had to file a dispute with my bank because they’ve STOLEN MY MONEY AT THIS POINT . After even getting proof themselves that my package was lost , they refused to refund me & instead wanted me to pay them MORE MONEY to reship it from china again FOR THEIR FUCK UP . After letting them know I already reported them for fraud & disputed their charge to my bank , they blocked my Cj account completely .

my shopify account connecting problem

Very slow delivery. I have two customers still waiting for their items from Nov. 25, 2023. Ridiculous!!!!!!!!! My Shopify Store is going to go down with the amount of time it takes to ship and deliver to my customers. Thinking of dropping CJ for my store.

This dropshipping site turned out to be a complete disappointment. Let's start with the quality of the products - it was subpar, not matching the descriptions. Many items arrived damaged, and getting a refund became a real headache. The delivery times were significantly longer than stated, rendering my business less efficient.

The site also failed to provide adequate customer support. My inquiries about order statuses and refund issues went unanswered. The website interface is challenging to navigate, and product information is incredibly unclear.

In the end, I not only lost time but also money. I strongly advise avoiding this site if you're serious about pursuing dropshipping and building a sustainable business.

The shipping service is not good at all. No contact made to correct the issues. I will not use this platform again. Beware of their after service!