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The app is well organized and flexible, I find it very useful for creating tailor-made products. The service team is friendly and ready to optimize its operation! I am happy to use it.
Great customer support and UI. My store has a lot of volume priced products and add-ons, and they are helping me navigate through this. No other apps have had solutions for my store thus far.
Thank you for your positive feedback! We are glad to hear that our customer support team has been able to assist you with navigating through the pricing structure of your store, and that our UI (user interface) has been easy for you to use. We take pride in delivering excellent customer support and user-friendly features that meet our users' needs. We appreciate your feedback and are grateful for the opportunity to be of service to you. If you have any further questions or concerns, please don't hesitate to reach out to us.
I use this app for custom sizes of transfers. It is a great way to accomplish this without coding anything yourself.
Perfect app & support! you will get an app with a lot of features to calculate the price. If you have Problems the support is ready!
Thank for the big help from the support ! He spend a lot of time for me . All time Here . Best Supper for a Really good app !
Thank you for your kind words! We're thrilled to hear that our support team was able to assist you effectively and dedicated ample time to address your needs. We're committed to providing the best support for our users, and we're delighted that you find our app valuable. If you ever need further assistance or have more questions, please know that we're always here to help. Your satisfaction is important to us!
Kristina was quick, clear, and efficient in helping me with my square footage issue! This app works great for printers and those with a bunch of options based that are based on square footage and so much more! Thank you for developing this app!!
Took the issues they had very serious
It was great to start with then I found I needed some help/support so went there help page to contact them but there is no email address on the help page, no way of logging a support ticket without an account, no way of creating an account to log a ticket. I then found an email address then made contact, the speed of the response, help and very honest and polite feedback was a very impressive response from the company.
Ho cercato per giorni un app che potesse essere di aiuto nella creazione di un configuratore che mi aiutasse con i prezzi. Questa è in assoluto la miglior app che ho trovato, oltre al fatto che è la più bella a livello di design non ho mai riscontrato un team di supporto cosi fantastico. rispondono in pochi minuti e ti aiutano in tutto. un assistente mi ha proposto addirittura una video call per risolvere i miei problemi. Sicuramente consigliatissima. complimenti
Siamo davvero felici di sentire che hai avuto un'esperienza così positiva con l'app e il suo team di supporto! Apprezziamo molto il tuo feedback e siamo lieti che l'app abbia soddisfatto le tue esigenze per la creazione del configuratore e che il design ti sia piaciuto. È fantastico sapere che il team di supporto è stato così disponibile e reattivo nel risolvere i tuoi problemi, compresa l'offerta di una videochiamata. Grazie mille per le tue gentili parole e per la tua raccomandazione. Siamo qui per aiutarti in qualsiasi momento ne avessi bisogno.
Had some trouble getting up and running but their customer service was on point and fixed my issue immediately for me. So far so good!
We appreciate your understanding and patience during the initial setup process. We're thrilled to hear that our customer service team was able to promptly address and resolve your issue. If you ever encounter any more questions or concerns in the future, please don't hesitate to reach out. We're here to ensure your experience remains positive and trouble-free. Thank you for your feedback, and we look forward to continuing to assist you!