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I have a issue setting up the app so it would work properly. Got in contact with customer service and they were extremely helpful and got my store up and running properly.
I downloaded the app and deleted it same day because it wasn't what I needed and I was charged. You shouldn't charge anyone until the trial period is over. I need my credit card credited, how do I accomplish this?
Hello Simple Hospitality,
I am sorry you had a bad experience with your app. We use Shopify Billing for charging the merchants and all merchants get a 7-days free trial. We will investigate why you were charged the same day.
Having said that, since the charge is made by Shopify, we won't be able to refund you directly. However, if you reach out to Shopify, Shopify will ask us to authorize the refund. Rest assured, we will approve the refund.
Best service ever, kindly respond and fast support for me. I am so satisfied this app team. Thank you very much.
I have used many discount apps and Appikon's app is the best I have used so far! My store requires volume discounts for individual products, and needs to be able to work with coupon codes. I love that the app displays the discount for the individual product AND the discount for coupon code seperately in the cart. No other app I have seen does this. Also, their support is EXCEPTIONAL. When they say they reply in 5 mins, THEY REALLY DO. Huge thumbs up for the Appikon team!
Very nice app with great customer service! I had some problems setting it up. But with the attentive help of the customer service all my problems were gone quickly. Highly recommended!
This app is very clean and easy to use. I created a discount table on my product page, exactly what I want. And great customer service!
I am looking for an app with specific discount - 25% off 1 line item in the shopping cart with a specific discount code. I did not find a way to do this with this app (at least in the short time I played around with the settings). Support was helpful in setting up my stores theme and showing me how discounts would look in my store. This was helpful to visualize how customers will see discounts presented. Would definitely use this app if I can make the particular discount I'm looking for work.
Thank you very much!! This app is awesome. The customer service is effective too! You all gotta try it out.
Great app...easy to set up offers and very straight forward. Needed help with a couple details and got responses within minutes from developer. Pricing is more reasonable compared to similar apps, what more can you ask for?
Great app. Excellent service. I love the interface and look. Very well thought out. The only thing I can't do is that it moves the Discount Code field to the mini cart page from the checkout page. Once that is fixed I will be back!