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23 Şubat 2024

I've been having an issue with this app for over a month. I have been trying to contact them for over a month with no response on 3 tickets. Frustrated by the lack of support trying to fix a Javascript issue.

Colin and Finn
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
7 Mart 2022

I tried out this app the interface looks like it's from the 90s and it wouldn't do anything on my page, i was looking for a quick solution to add an accordion to the page. Definitely not userfriendly.

Dreeamy
Almanya
Uygulamayı kullanma süresi:15 gün
Voidworks yanıt 7 Mart 2022

Hey there, we just sent you an email so that we can assist further. With regards to page tabs, you can also take a look at our FAQ web guide here - https://apps.voidworks.co/custom-product-accordion-tabs/overview-page-tabs

We should be able to resolve this quickly, let us know, thanks.

We sent the email to info@dreeamy.de as per Shopify records, you can also try checking your junk folder if you haven't received it. Otherwise, you can also drop us an email at hello@voidworks.co

22 Ocak 2021

doesnt work and very hard to understand or set up, very limited in tutorials and videos. wouldnt recommend anyone wasting time.

Fuchusi
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 7 saat
Voidworks yanıt 22 Ocak 2021

Hey there, sorry that you did not have a good experience. We do have a detailed guide here - https://apps.voidworks.co/custom-product-accordion-tabs/getting-started - accessible within the app in each section, perhaps you missed it?

We just sent you an email as well, will be happy to help promptly if you are willing to give this a go again. Thanks.

15 Şubat 2023 tarihinde düzenlendi

Didn't work for me. Incredibly complex interface. For Einstein only, regular people need not apply, no support, what a hassle, cannot even delete it is so poorly made, did you not envision someone wanting to delete? HOW DO I DELETE THIS MONSTROSITY???????

Piano By Number
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 saat
Voidworks yanıt 15 Şubat 2023

Hey there, actually we do have a chat support system in the app and we are happy to help you set it up upon request. You can also take a look at our guide here - https://apps.voidworks.co/custom-product-accordion-tabs/getting-started

For deleting the app, it's under Shopify's interface (Apps > Settings) and not in the app itself. Hope this helps.