Bespoke Shipping

The best shipping app I have ever used. I have been running ecommerce for over a decade and tried many different solutions, but this is the only one that has worked really well, has a lot of flexibility and gets accurate shipping quotes. Our USPS quotes are exact to the penny.

Once you understand how to set everything up, it is a breeze. We have ours setup for free shipping on some products once the cart value hits a certain level, other products can never ship free due to their size, we have special handling for international orders, etc. But the life saver is knowning how many products will fit in a given box size. We have about 2000 skus and 30 different box sizes for our normal shipping. We sell things that are tiny, and some things that are too large for USPS. This app handles them all easily.

Service from the company has been great when needed, but we have not needed much. Mostly just nice to ask them a quick question now and then.

If you ship a range of products, then you need this app. It will take a while to setup all of your data, but it is well worth it.

Bespoke Shipping offers an unmatched level of control and flexibility; there’s nothing else like it on the Shopify marketplace. Support is prompt, knowledgeable, and reliable, and the pricing is more than fair for what you get. I couldn't ask for more!

Funktioniert perfekt und ist sehr leistungsstark, genau das was wir brauchen.

Honestly one of the best apps/add-ons I've used in my near 10 years of shopify. Brilliantly versatile, but if there ever has been a question, refinement, adjustment I've been curious about, the customer support from Min has been nothing short of amazing. Very knowledgable, always quick to reply and suggest viable ways of achieving what I'm thinking. Understanding and patient when I perhaps don't describe things very well with my somewhat limited knowledge at the best of times. Just makes the shipping side of things work how it should, and exactly how you want it to work, something very lacking in the basic shopify shipping configurations to say the least.
Brilliant app, brilliant service from Min, highly recommend.

This app has been an absolute game-changer. Not only is it powerful and easy to use, but the support team is exceptional. They respond quickly, are incredibly knowledgeable about both the app and Shopify, and resolve issues efficiently. What impressed me most is their patience—they genuinely take the time to help and answer all your questions without hesitation. Highly recommended!

Who Gives A Crap has been using Bespoke Shipping to handle our shipping globally for about a decade now. I remember Min directly helping with the set up way back then, and I'm glad he's still being such a good steward of this thing. The killer feature is the ability to use PHP to write your shipping rules, which allows you to customize those rules to exactly what you need (but there's still a user interface for those who are less technical and want to use that to set things up). And of course the customer service is excellent, as you see mentioned over and over again in the reviews on this page. This app has done so much heavy lifting for us over the years, thank you so much Min!

Great! Great! Great! Wow, Completely satisfied with their efficient customer service a ability to solve my complex shipping needs. I have recommended their services to all my associates. Great App! (2021)

Updated Review (2025)
It’s now almost five years since my original review, and Bespoke Shipping continues to deliver the same level of excellence that impressed us back in 2021.

Their support has never wavered. As our business has scaled and our shipping requirements have become more complex, their team has consistently stepped in with fast, accurate solutions that keep our operations moving without interruption.

What sets Bespoke apart is their long-term commitment. This isn’t just an app; it’s a partnership. They understand advanced shipping logic, real-world ecommerce challenges and the importance of reliability during high-volume periods. Every time we’ve needed them, they’ve been there with precise execution and professional guidance.

After years of working together, Bespoke Shipping remains one of the most valuable components of our tech stack. If you need a system and a team you can depend on, they’re the benchmark.

RF – CEO, The Closet Inc.

I cannot express how truly phenomenal the customer support we've received has been. Any time we've had an issue, even with the custom rates we had set up through the Macro Editor, they've been there to help. We've been using this app for our rates for at least a few years now and would 100% recommend it to anyone needing custom shipping rates for their store.

Support is great. App does as described and has allowed us configure are shipping costs more than you can with shopify out of the box.

Very simple yet robust and adaptable tool to help customise your shipping options. The tech support is invaluable and I've had my hand patiently held while setting up some more advanced configurations.

5/5 would recommend to anyone in need of a cusomisable shipping app.