Bespoke Shipping

An amazing app, if you have complicated shipping configurations this app is now my go to app!!! Min is great and very responsive.

Second Review:
Well the work is complete and done to just the way I wanted it. In fact Min made some suggestion which made my site work even more efficient than expected. Min was very thorough in collecting all the data required for doing the work and he never went ahead and did a task without your approval.

Where was he 12 months ago. I would give Min 10 out of 6 if I could.
21 August 18

First, The service is best to none. Min was asking the correct questions all the time. When I did not have the answer he was willing to sit and wait for the correct information. from start to end was just over three week and that was to do with me collecting the relevant shipping rates.

It was not a simple job because the rates had to start with the different factories in china, local transport to dispatch warehouse, Air Courier rates, Airport to airport rates, Dangerous Goods fees, Shipping fees for LCL and FCL, Chinese customs and clearance fees, Australian customs and clearances fees, Brokerages at both ends and the pick up and delivery any where in Australia for small to 40,000kg containers.

We have just turned it on but it was working from the start. today no issues to report of. And by the way, I did try and pay a lot of so call experts around the world over 3 years and go nowhere with them. All Talk but took all the money.

Min set a great fee and was complete in 3 days after giving him all the correct rates and rules to follow.

Want a good job, Get Min onto it.

Ken Scott - CEO

Hands down best shipping app in app store. Great customer support by Min. Be mindful, this is not an app that works straight out of the box. If you know the shipping rules you want to implement however, than this is for you. It does require coding, which Min did for us. We were up and running within days. Cannot recommend this app enough!

Absolutely Brilliant App. Best investment I will ever make.

The shipping system for the UK by Shopify is shockingly rubbish. I could not split Scottish Highlands, Scottish Islands, Channel Islands, Nothern Ireland and other Isles into different delivery areas as they all have different prices. Shopify recognises the UK as a whole so I can only set up the rates under the UK. I have spent a very very very long time and used many different apps trying to solve this problem until I installed this one. I could set up the rates exactly as I wanted. There are no restrictions. You can code it all yourself or get the devs to do it.

If anyone is having problems setting up rates for the UK, this is the app you need.

There is no question that Shopify's shipping features, or woeful lack thereof, leaves a lot to be desired. After testing a couple other shipping apps, I stumbled across Bespoke. It is the only solution I found that can manage shipping costs for manual and flat-rate, drop-shipped products in the same shipment. It works beautifully.

However, I'd recommend this product for the customer support alone. Min Liu is simply phenomenal.

I am delighted with this app, and the support from Min. I have not had any issues with it at all since installed. The added bonus for me was that the process of writing down and submitting my shipping charge methodology highlighted the complexity of what I was doing, and caused me to have another think about certain areas.

The result being that as well as absolutely fulfilling the requirements I had to calculate shipping for my Shopify store, I also managed to simplify the whole process for myself as well.

Amending the charge rates when the courier companies change their rates is straightforward enough and in my view, can be done yourself, if you are changing the structure of how you charge though, then that is a little more complex.

Works great. Really powerful app for shipping.

Great support from Min. Very responsive.

You do need to know a little php or have someone who does help you out to get it set up.

You also need to have "Real Time Carrier Rates" enabled. This functionality comes free with the $279 a month Shopify plan. Or it comes free with the $79 a month plan if you make it an annual subscription and ask Shopify support to enable "Real Time Carrier Rates" - at least as of July 21, 2017.

I have a complicated shipping in my country its a matter of doing regionalization shipping and tagging. Min is so knowledgable, super attentive, even on weekends Min replies back to me if i have questions. Hi Bespoke Management you are doing a good job with your support! You should give Min a raise for a job well done! Thank you!

Unbelievable support. I can't recommend the app or Min highly enough. If you have shipping rules that are unsupported by Shopify, Bespoke is the gold standard and should be your go to. We had no PHP experience on staff and were still up and running in just a few days. Thank you, Min!!!

I am a shopify newbie, everything seems daunting.

Shipping was a nightmare for me.

Two emails to Min and a couple days later. My shipping is fixed. He customized it for me for a small fee. Min has allowed me to ship from 2 fulfillment centers (Printful and from my own bricks and mortar store).

Thanks Min!

HIGHLY RECOMMEND!

Mitchell S
Crimson Empire Tattoo