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I am very new to Custom Cat but I am giving it 5 stars based on truly excellent customer support.
Custom Cat is by far the best fulfillment company I work with. They're better than Printify, Printful and all others. I'm working diligently on moving all things over. Great to work with, and easy to deal with. Turnaround is great, and they stand by what ...
I have been doing ecom for many years and used dozens of POD suppliers and apps. Customcat is my #1 app for many of my best-selling products, especially when it comes to personalizing items.
I never had any issues with them and customer support is awesome. I can guarantee they will go out of their way to sort out any issue you have.
Delivery times are great and -most importantly - their print quality is SUPERB! They deserve 5 stars for that alone.
I have been absolutely floored with Custom Cat's customer service and quality! I recently made a mistake with a large order - completely my fault - but contacted Custom Cat to see if there was any way they could help. The customer service rep Mike B empathized with me and went above and beyond to help alleviate the sting of my mistake, offering so much more help than I expected. You can trust you're in good hands with Custom Cat! Quality Control is also top notch...he shared that they had to remake several shirts in our order to meet quality standards before they were shipped and all that we received looked wonderful. Shipping was very fast too. I can't recommend them enough and look forward to using them more in the future!
I don't write reviews too often, but a few words on Custom Cat...
In the beginning we were highly skeptical about POD as a whole. Custom Cat made it extremely easy to understand and begin doing business, as we use it for our store on Shopify. In particular, Mike B. was instrumental in taking care us via customer service. The company is located in my hometown, so I was actually able to walk in and tour the facility...it's HUGE, and state of the art. They are really getting products out and ready for delivery in the fastest times that we've dealt with, by far. Anyway, highly recommended to the person that is on the fence or coming from another POD company for whatever reason. Hope this helped with your decision.
Customcat is one of the best PRINT ON DEMAND Company out there. Their printing quality is superb. they never let me down. all my customers receive their orders on time and i have never receive any return from my customers. If you are looking for Print On Demand company to fulfill your orders try customcat and i assured you your mind will be at rest.
THE SUPPORT FROM BRET AND MIKE WAS ABSOLUTELY AMAZING!! THESE GUYS ROCK!! AND I'M GLAD TO BE APART OF SUCH A SUPPORTIVE COMPANY.
Really enjoying my experience with CustomCat so far. They're one of the only POD companies I've found that does EOD — embroidery on demand. They have a large catalog of products, and great customer service too! I talked to Mike B. today for almost an hour about all sorts of things including a cool feature I didn't know about their app which will save me time loading collections of products to my site. I love the more personal experience they offer (you can actually call them) and will definitely be sending more of my business to them in the future. Recommend you give them a try too!
The CustomCat App Is amazing! They have so many product options + fast fulfillment. I highly recommend the CC app!
Absolutely awesome company and app!!! Great products, great support, and great prices. It is nice to work with a company that is continually providing excellent service with great prices and fulfillment procedures. I give this company and app my highest rating and recommendation!!!